Back to School Fall 2008

• Need help in pre-configuring your computer to the Bates network? We can assist you with Remote Support to any online computer for the installation and setup of our required and recommended software. Appointments suggested (207-786-8222), as these sessions can average 45 minutes.
• Order the latest MS Office suite for either Mac (2008) or Windows (2007) from eAcademy - as this takes 7-10 days to deliver, consider having it mailed to your Bates address, instead of sent home.
• Update your Windows XP operating system to SP3, and other needed express updates, this process can take up to an hour or more  
• Lost your e-mail password and need it before returning to campus? Please fax us a Sponsored Password Change Form (with picture ID).
• If you already have an anti-virus program, Update your anti-virus program for the latest virus definitions.  If you need anti-virus protection (Windows required): Download and Install Sophos Anti-Virus for: Windows / Mac
• Forgot your PIN to access your course schedule and student records? Garnet Gateway PIN resets are available at Help Desk Services  

Passwords:
First Year Students received their Password Change Tokens in the packets mailed out the beginning of August. Logging into the Password Manager (from the Hot List Menu) gives you the opportunity to create your own Bates Password which will be used for e-mail, network access, and other Bates network services. 

Returning students should look for reminders to change their password in their e-mail. Passwords are required to be changed each year.