G Suite – Canned Responses in Bates Gmail

Do you find yourself composing the same email message over and over again, or even replying to particular messages with the same response each time?

With the Canned Responses lab/plug-in added to your Bates Gmail account, you can essentially create a template library that you can use to quickly and efficiently compose or respond to email messages.

In order to use the Canned Responses feature, you will need to enable it for your Bates Gmail account, and then you can begin to create and use canned responses.

To Enable Canned Responses:

  • Login to your Bates G Suite Account:

  • Settings:
    • In the top right, click on the Settings Gear
    • From the drop-down menu, click Settings
    • Click the Labs tab
    • Find the Canned Responses Lab from the list, and click on the radio button next to Enable
    • Scroll to the top or bottom of the Labs page and click on the Save Changes button

To Create a Canned Response:

  • From your Bates Gmail accountCompose a new message that will be used as a canned response
    • Note: The Subject of the message will be used as the canned response name/description in your list of canned responses. You can change the name when saving the canned response if you want it to be different from the subject text.
    • Note: If you have a signature automatically inserted into your email messages, you will want to delete it, so it does not get inserted twice into your message when inserting a canned response.

  • At the bottom-right of your Bates Gmail Compose window, you will see a small arrow pointing down (next to the Trash Can). Click on this arrow to reveal additional options you have available to you when composing a message
  • From the list of optionshover your mouse over Canned responses
  • You will then be presented with a submenu with a listing of all of your canned responses and the following sections: Insert, Save, Delete
  • Since this will be a new canned response, click on New canned response…located under the Savesection
  • A window will popup to name your canned response. By default, it will use the text from your message subject to name your canned response
    • You can either change the canned response name and click on the OK button or just click the OK button to use what was automatically populated from your message subject

  • Once you have saved your canned response, you can click on the Trash Can in your compose window to delete the message
    • Note: You will not be deleting your newly created canned response.

Inserting a Canned Response:

  • Compose or reply to a message
  • At the bottom-right of your message windowclick on the small arrow pointing down (next to the Trash Can).
  • From the list of optionshover your mouse over Canned responses
  • Under the Insert section, click on the canned response you want to insert
  • Your canned response will be inserted into your message

Updating/Editing an Existing Canned Response:

  • Compose a new message
  • At the bottom-right of your message windowclick on the small arrow pointing down (next to the Trash Can).
  • From the list of optionshover your mouse over Canned responses
  • Under the Insert section, click on the canned response you want to update/edit
  • Make updates/edits to your canned response in the compose window
    • Note: If you have a signature automatically inserted into your email messages, you will want to delete it, so it does not get inserted twice into your message when inserting a canned response.

  • At the bottom-right of your message windowclick on the small arrow pointing down (next to the Trash Can).
  • From the list of optionshover your mouse over Canned responses
  • Under the Save section, click on the name of the canned response you want to update/save

Deleting a Canned Response:

  • Compose a new message
  • At the bottom-right of your message windowclick on the small arrow pointing down (next to the Trash Can).
  • From the list of optionshover your mouse over Canned responses
  • Under the Delete section, click on the canned response you want to delete
  • You will receive a confirmation message asking if you are sure you want to delete the canned response. Click on OK

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