IT Help Desk Archives

Friday

November 17, 2017 5:02 pm

IT Help Desk – What’s in a Mouse Click (IT Training Tip)

Many individuals use their mouse to perform a few basic tasks, from left-clicking and right-clickingto double-clicking and selecting text. By including a keyboard key to your mouse clicking,…

Thursday

November 16, 2017 4:00 pm

I am receiving a Need Permission Error when attempting to access a G Suite Form

When attempting to access a G Suite Form, you received the following error message: You need permission This form can…

Thursday

November 9, 2017 1:51 pm

Microsoft® Word – Document Readability

Microsoft® Word can scan your document and provide you with readability statistics, including Counts, Averages, and Readability Scores. Once enabled, Microsoft Word will review…

Friday

November 3, 2017 12:43 pm

G Suite – Tasks List in Bates Gmail (IT Training Tip)

Do you wish you had an easier way to manage your work tasks or remember to-dos? The G Suite Tasks module built-in to your Bates…

Thursday

October 26, 2017 2:41 pm

CAB* – Learn What It Takes to Refuse the Phishing Bait! (IT Training Tip)

This week’s IT Training Tip brings National Cyber Security Awareness Month to a close. Going forward, as a Cyber Aware Bobcat, it is…

Friday

October 20, 2017 3:53 pm

How do I set Call Forwarding for All of my phone calls?

To forward all of your incoming calls to another extension or voice mail: To Activate: Lift the handset Listen for…

Friday

October 20, 2017 3:44 pm

How do I make a phone call from an on-campus telephone?

On-Campus to On-Campus Calls: Dial the last 4 digits of the telephone number Telephone numbers to Bates College may begin…

Friday

October 20, 2017 12:58 pm

How do I run the Adobe Serializer on a Mac?

The Adobe Serializer will update the license file for any of the Adobe Applications installed on your Mac.  To run…

Friday

October 20, 2017 11:27 am

CAB* – Your Mobile Devices Won’t Secure Themselves! (IT Training Tip)

Mobile devices are everywhere, in your pockets and purses, on your office desks and home nightstands, and in your cars. The…

Tuesday

October 17, 2017 11:55 am

How do I set a Bates G Suite Drive File Stream file/folder to Offline Mode?

The G Suite Drive File Stream Desktop App does not function as the previous version of the G Suite Drive…