Archives for "FAQ"

Friday

June 9, 2017 12:47 pm

How do I share my Bates G Suite Calendar with other individuals?

Sharing your Bates G Suite Calendar with another Individual: Access Bates G Suite Calendar: On your computer, login to your…

Monday

June 5, 2017 12:28 pm

How do I allow individuals to join a Bates G Suite Group who do not have a Bates email address?

To allow individuals without a Bates email address to subscribe to a Bates G Suite Group, the Join the group…

Tuesday

May 23, 2017 3:38 pm

Why do we need this level of security? What are we trying to protect?

The College takes the security of our network and systems seriously. Your personal files, email, and other documents are important…

Tuesday

May 23, 2017 3:37 pm

What happens to my College-owned laptop when I change my password while off-campus?

If you change your password while you are off campus your laptop will not be immediately updated with the new…

Tuesday

May 23, 2017 3:36 pm

Is Password Manager only available on-campus, or can it be accessed from any Internet connection?

Password Manager is accessible from any Internet connected computer with a web browser. Feedback? Did this FAQ solve your issue?*YesNoFeedback:CAPTCHA

Tuesday

May 23, 2017 3:35 pm

What happens if I forget to change my password before it expires? 

Thirty (30) days prior to the expiration of your password you will begin to receive automated e-mail notifications stating when…

Tuesday

May 23, 2017 3:34 pm

How long is the Password Change Token valid?

A Password Change Token is valid for 24 hours from the time of generation. A Password Change Token is immediately…

Tuesday

May 23, 2017 3:33 pm

How do I use my Password Change Token to access Password Manager in order to change my password?

You will need to access the Password Manager website. From on-campus you can utilize a Kiosk computer located in Ladd…

Tuesday

May 23, 2017 3:32 pm

What happens if I forget my password or it gets compromised? 

If you feel that your password may have become compromised you should immediately use Password Manager to change your password….

Tuesday

May 23, 2017 3:31 pm

What can I do to help me remember my new password?

There are a number of things you can do: Write it Down It should be the only thing on the…