Archives for "FAQ"

Friday

October 19, 2018 3:25 pm

CAB – Using a Password Vault

As IT Professionals, we often hear about the number of web accounts and passwords an individual needs to remember, and…

Monday

October 15, 2018 10:01 am

What should I do if I am experiencing a slow Internet connection?

If you are experiencing a slow or problematic (drops/disconnects) Internet connection, we want to know about it! Bates has a…

Friday

October 5, 2018 1:27 pm

G Suite – Smart Compose (IT Training Tip)

In April 2018, Google released an updated and refreshed interface to one of its flagship products – Gmail. With this fresh new…

Tuesday

September 25, 2018 10:55 am

How do provide access (delegate) to my Bates Gmail account to another individual?

In Bates Gmail, you can provide up to 25 individuals from within the Bates Community access to your Bates Gmail…

Monday

September 24, 2018 3:47 pm

How do I install a software application or Windows update using Microsoft System Center/Software Center on a Lab Computer?

If a licensed software application is missing from a Lab Computer, you may use Microsoft System Center/Software Center to install…

Friday

September 21, 2018 1:49 pm

G Suite – 3 Bates Gmail Quick Tips (IT Training Tip)

This IT Tip of the Week is a collection of 3 Quick Tips that you can use with your Bates…

Wednesday

September 19, 2018 4:28 pm

What are the roles (permissions) available in G Suite Drive?

The following are the permissions/roles that can be assigned in G Suite Drive: Content Manager, this role is specific to Team…

Monday

September 17, 2018 9:32 am

Microsoft® Office – Tell Me Feature (IT Training Tip)

In Microsoft® Office 2016 (Windows/Mac*) there is a help feature that provides an easy and quick way to get assistance from within any…

Thursday

September 13, 2018 4:02 pm

How do I clear my web browser’s cache?

Google Chrome (Windows/Mac) Launch Google Chrome At the top-right of the Google Chrome browser window, click on the More button…

Friday

August 10, 2018 3:45 pm

I’ve changed my Bates Network Password, and I can no longer print from my Mac.

If you have changed your Bates Network Password, and can no longer print from your Mac Computer, you will need…