Hours of Operation

The Bates College IT Help Desk is staffed during the following hours:

Professional Staff – Supporting Faculty, Staff, and Students

Professional Staff hours are available during the academic year and during the summer. Professional Staff observes college holidays and the Bates College Help Desk is closed during those periods.

Hours of Operation
Monday – Thursday 8:00am – 5:00pm
Friday 8:00am – 5:00pm
Saturday  Closed
 Sunday  Closed

Hours are in Eastern Time (ET)


Student Staff – Supporting Students

Student Support by Students is only available during the academic year. During the summer months and breaks, student support is provided by Professional Staff during Professional Staff hours.

Hours of Operation
Monday – Thursday 8:00am – 1:00am +1
Friday 8:00am – 10:00pm
Saturday 10:00am – 8:00pm
Sunday  10:00am – 1:00am +1

Hours are in Eastern Time (ET)