Benefit Contact Information

Who do I contact?

At Bates:

Brenda Sawyer
Human Resources Specialist
215 College Street
786-6176

Ken Emerson
Associate Director
215 College Street
786-8271

Medical & Dental Plans

Aetna
1-855-586-6963
www.aetna.com or establish your own personal account at www.aetnanavigator.com

CIGNA (for plans in effect in 2014)
1-800-244-6224
www.cigna.com or establish your own personal account at www.mycigna.com

Benefit Advocate (help resolving medical or dental plan issues)
Alliant
Lisa Crane
1-800-410-6571 ext. 2049134
Fax:206-962-2134

Life/AD&D & Disability
Prudential Life Insurance Company of America
Contact Ken or Brenda with questions

Employee Assistance Program (EAP)
GuidanceResources (provided by ComPsych) 1-800-311-4327
www.guidanceresources.com
Company ID: bwell

Reimbursement Accounts (Healthcare and Dependent Care)
Group Dynamic, Inc.
1-800-626-3539
Fax 207-781-3841
http://gdynamic.com

Retirement
TIAA-CREF
1-800-842-2776
http://tiaa-cref.org/bates