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Category: How Do I?

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A Visitor’s Guide To Digital Media Presentations at Bates

Checklist for Visitors to Campus Computer Presentations PART A – Bringing your…

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About BANNER

What is BANNER, and why is it useful?

About Lyceum

Lyceum is the official Bates Learning Management System (LMS). Lyceum provides faculty and students a centralized and secure web presence for collaboration inside and outside of the classroom.

Accents and Diacritics in Windows XP

A. Typing accents and non-English diacritics in Windows XP Log On Click…

Access Lyceum

Lyceum is the course management system at Bates College:
https://lyceum.bates.edu

Access Network Storage (China, Belfast)

Access to these servers is only available on campus (installation of a…

Access the Garnet Gateway

Access the Garnet Gateway here: http://abacus.bates.edu/garnet-gateway The Garnet Gateway provides entry into…

Access to the Internet Using Bates Visitor

Bates provides wireless access (via the Bates Visitor SSID) as a courtesy…

Accessing BANNER 8

Internet Explorer is recommended for accessing the web version of Banner

Adding a Network Printer to a Macintosh OS 10.4x

See the Print Release System page, and stop by Help Desk Services…

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Adding a Network Printer to a Macintosh OS X 10.5+

NOTE: For Printers in Ladd Library, see these instructions for Setting up…

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Adding a Secure Master Password in Thunderbird E-mail

Storing passwords in any application, particularly with regard to internet access needs…

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Adding LDAP Bates Directory in Thunderbird

LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and…

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Audio-Visual Equipment Available at the Loaner Pool

Located in Pettigrew 118D, the DMC Loaner Pool has: Mac and PC…

Back-to-School Computing Basics

Information and Library Services welcomes the Class of 2018 and all returning students!  If you have any…

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BANNER documentation

Where to find Banner documentation

Basics of an Anti-Virus Program

Be sure your virus protection program is up to date. Also, each…

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Bates College Telephone User’s Guide

Everything you ever wanted to know about your College phone…

Bates Email Setup for Thunderbird

Make sure that your Thunderbird is up to date before you begin…

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Bates VPN

Information and Library Services offers VPN (Virtual Private Network) software to Faculty…

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Bates Wireless Setup – Windows Vista/7

These instructions are for members of the Bates community and guests with…

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Bates Wireless Setup – Windows XP

These instructions are for members of the Bates community and guests with…

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Benefits of a Shared E-mail Folder vs. a Dept. E-mail List

Departments or groups needing everyone involved to be able to view and/or respond to…

Benefits of the Bradford Client Registration Process

With the Bradford Campus Manager software to connect to the network we can allow…

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Benefits of Windows File Synchronization

Most Windows applications default to storing a user’s documents and data files within…

Bradford Network Connection Instructions

1) Connect to the “Bates” wireless network (Password: Bobcat1855) or plug into…

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Bradford Removal Instructions

How to uninstall the Bradford Persistant Agent. (Mac/Windows)

Changing Your E-mail Password on the iPhone

A. On your iPhone: 1. Tap on Settings 2. Tap on Mail, Contacts,…

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Classroom support

CTES is responsible for supporting all A/V equipment in the classrooms. In…

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Common Campus Network Printer Models

Listed below are some of the publicly accessible network printers with their make and model…

Computer Pre-Configuration Setup

The Computer Pre-Configuration Setup option makes it easy and worry-free for you to gear up your computer to join the…

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Configuring Thunderbird To Use Your New S/MIME Certificate

Your certificate is installed in Thunderbird. You need to map the certificate…

Connect to the XSAN/DMC in the Mac Lab

While the ideal location to connect to XSAN is in the Edit…

Creating and Attaching a Signature File [Thunderbird]

A. On a Windows computer, open Notepad Compose the information you want…

Creating Forms for the Web

In order to create a web form that works, you not only…

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Cyberduck SFTP: Install and Configure

This application is for uploading and obtaining files via secure file tranfer…

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Digital Media Center: How Do I Install Final Cut Server?

At Bates, we use Final Cut Server to manage multimedia projects. This…

Digital Media Center: How to add a file to Final Cut Server

To complete this tutorial, you’ll need a Final Cut Server account. This…

Digital Media Center: How to check files in or out from Final Cut Server

To complete this tutorial, you’ll need a Final Cut Server account. This…

Digital Video Editing

The DMC: Digital Media Center provides access to the digital editing suites…

Download and Import Bates Certificate Authority Thunderbird E-mail

A. Open Firefox and go to the Public-Key Cryptography page Right click…

Dreamweaver Secure Site Configuration Setup

This software is intended to be used to create web pages, and…

Dterm Telephone User Guide

Dterm Series E Telephone User Guide (44 page PDF)

E-mail Course Lists Frequently Asked Questions

Course lists are e-mail lists comprised of the currently enrolled members of…

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E-mail List Request Form

Form for clubs, organizations or special interest groups to request an e-mail list setup.

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E-mail Lists Frequently Asked Questions

There are many MAILING LISTS on campus that serve different parts of the…

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E-mail Managing Trash and Junk Folders

As part of the ongoing efforts to accomodate the increased usage of…

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E-mail: Creating Folders

Organizing incoming email into folders (and/or subfolders) is an easy way to…

Edit Suites: How Do I Watch My Video on the TV Monitor

In Digital Media Studios’ Edit Suites, Edit A and Edit C are…

Embed Video in a Power Point Presentation

First, make sure all the ingredients for your presentation are completed. This means…

Enabling Cookies

A cookie is information that a Web site puts on your hard…

Enabling Windows File Synchronization

Most Windows applications default to storing a user’s documents and data files within…

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Event Scheduling Reference Sheet

Booking a New Event In your favorite browser, navigate to Bates Virtual…

File Management Away from Bates

Seniors and those members of the Bates community going abroad for a semester…

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File Management: Best Practices

A. Keep a backup The most basic tenet of effective file management…

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File Sharing FAQ’s

There are some recurring questions regarding our efforts to inform users about the risks of illegal file sharing on campus, and the steps we take to reduce the impact of this kind of activity.

Firefox: Install and Configure

A. Download and Install Firefox Download the correct/latest version of Firefox for…

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General Information & Links for Thunderbird E-mail

Thunderbird is one of the supported e-mail programs at Bates College. Thunderbird…

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Gmail Setup in Mac Mail

Bates Gmail setup for Mac Mail.

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Gmail Setup in Thunderbird

Configure Thunderbird for Bates Gmail.

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Google Groups – Members

Here is a list of common questions and resources for Google Groups….

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Google Groups – Owners

Here is a list of common questions and resources for Google Groups….

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Guest Account Types

A detailed description of

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Guide for E-mail List Owners/Administrators

A. In order to view the options and pending duties for list…

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Guidelines and Tips for Developing a Student Organization Web Site

Before you begin the construction of the web pages, it is necessary…

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How do I forward messages to another account?

To set up forwarding in Gmail, 1. Click on the gear wheel…

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How do I request network access for guests?

ILS is pleased to announce a new and simplified process for requesting wireless Internet access and/or computer lab/podium login access for visitors.

How to Access Network Storage (China, Belfast)

Access to these servers is only available on campus (installation of a…

How to Use the Print Release Stations

A. Printing Instructions:  If the screen saver is on, tap the screen…

How To: Login to Ensemble Video

Illustrated Guide. Ensemble Video is a hosted video service provided by the…

Identity Theft and Internet Security Resources

A. Identity Theft: Federal Trade Commission Identity Theft Clearinghouse Phone: (877) IDTHEFT…

Image manipulation

The Imaging Center Computer Room workstations give users the tools to process and visualize data and to manipulate and present images.

Imaging Center: Digital Photography Studio

The digital photography studio contains scanning and printing stations, and a shooting…

Import Thunderbird Contacts into Google Contacts

These instructions walk through the process of exporting a Thunderbird Address Book…

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Installing PDFCreator

PDFCreator is a free program for Windows that will allow you to…

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Installing Software from Denmark Server

Denmark is a file server on the Bates Network from which Bates…

Installing Your S/MIME Certificate into Thunderbird

From this point on the instructions will assume that you have applied…

Internet Explorer 7: Tips and Commands

On December 21, 2009 the Bates campus (including offices, labs, and kiosks)…

Introduction To Securing E-mail with Digital Certificates

Digital certificates can be used to digitally sign and encrypt e-mails. When…

iOS Setup for Bates Google (Basic)

Basic email setup for iOS devices and Bates Gmail.

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iOS Setup for Bates Google (Full)

How to get full Google integration on your iOS device.

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Lists to Google Groups

On Friday, March 8th, all Information and Library specific email lists will…

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Locking a Macintosh Screen

When you step away from your Macintosh, it is advisable to have…

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Lyceum support

For immediate assistance with a Lyceum course, contact Help Desk Services at…

Macintosh: Changing Keychain Login to New Network Password

Annual network password change can necessitate changing your keychain login password in…

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Migrating Mail from Bates Gmail to a Personal Gmail Account

Please note that ALL messages will be transferred from your Bates account…

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Moving Local Folders into Bates Gmail

Moving local

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Moving Messages to a Gmail Account from Thunderbird E-mail

This is a method to downloading and saving e-mail from Bates Gmail….

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Need Help?

Help Desk Services offers an array of contact options ranging from walk-up to…

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Network File Storage General Information and Links

Below is a list of file servers provided by Information & Library…

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Network Printer Chart: Public Printers on Peru

For help connecting to these printers, please see these instructions. For Macintosh…

Paris Access from Off-Campus

In order to access folders and files stored on Paris network server…

Paris: How to Check Your Quota

A. To check your quota status on Paris, do the following: Login to…

Paris: Network File Storage Advantages and Tips

All students, faculty and staff have space available to store personal files…

Paris: Network File Storage Macintosh Access

Note: Be sure to be logged into the Bates network before trying…

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Paris: Network File Storage Windows Access

(For Windows Vista, please consult:  Windows Vista/7: Connecting to Netapp). You must be…

Password Change Process

Notification will be sent via e-mail to each Bates community member with…

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Password FAQ’s

Frequently Asked Questions about passwords

Passwords

Everything you need to know about the care and feeding of passwords…

Peer to Peer (p2p) Configuration

As we administer the College’s Computer Use Policy, we try to assure…

Photoshop Resources

Adobe Photoshop CS is the industry standard application for editing images for…

Powerpoint: Presentation Tips

PowerPoint slideshows should enhance your presentation, not detract from it. Here are…

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Powerpoint: Web Image Capturing and Basic Slideshow

Powerpoint can be used to create digital slideshows to enhance your talk……

Print Release System

In our continuing efforts to reduce waste and improve the user experience,…

Printing at Bates

Connect to Peru Printers Peru Printer List How to Use the Print…

Printing Tips

For fast and efficient printing, Information and Library Services advocates the use…

Printing to Ladd Printers from OS X 10.9.x (Mavericks)

Users who have upgraded to OS X 10.9.x (Mavericks) can download the…

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Printing to Peru

These instructions will set you up to print to the public print server Peru.

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Protecting Your Computer

A. Administrative password: Put a secure administrative password on own computer (Some…

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Protecting Your E-mail

A. Disposable e-mail account: Set up a personal e-mail account with a…

Protecting Your Information

A. At the office: Never give your Bates password to anyone. It…

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Protecting Yourself On The Internet

A. Cookies: Cookies are little pieces of information that web sites store…

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Public Kiosks Available

Scattered throughout the buildings of the Bates College campus are kiosk Windows computers….

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Public-Key Cryptography

General information about Certificates.

PuTTy: Install and Configure Remote Access for Windows (SSH)

For security reasons Secure Shell (SSH) has replaced Telnetas the supported method…

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Remove mail.bates.edu – Mac Mail

These instructions will help you remove mail.bates.edu from Mac Mail. Open Mac…

Remove mail.bates.edu – Thunderbird

These instructions will help you remove mail.bates.edu from your Mac or Windows…

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Remove mail.bates.edu – iOS

These instructions will help you remove mail.bates.edu from iOS Device. (iPhone, iPad,…

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Removing and Adding a Network Printer to Windows

A. To remove a printer: Click on the Start button. Click on…

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Requesting Your S/MIME Certificate

Open Firefox NOTE: If you have already configured a master password in…

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Requirements for Network Access: Windows and Macintosh

ase be sure your computer meets the following requirements.A. Operating Systems, tested…

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Setting Up the Macintosh Printing Client

A. Remove all old Ladd printers. Click on the Apple icon in the upper…

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Sophos Anti-Virus Installation for Macintosh

These instructions guide you through the process of downloading and installing Sophos Anti-Virus…

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Sophos Anti-Virus Installation for Windows

A. Downloading and Installing Sophos Anti-Virus Follow this link and login using…

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Sponsored Password Change Process

Methods for getting a new Network Password.

Sync Mac Address Book with Google Contacts

These steps will synchronize your OS X Address Book with Bates Google…

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Terminal Settings: Remote Access for Macintosh (SSH):

Terminal is a client program for remote access to other computers or…

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Typing Chinese in Windows 7

Adding the Ability to Type in Chinese (Simplified) on Windows Computers 1)…

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Updating Anti-Virus Programs

Bradford Persistent Agent grants temporary internet access to allow updating of Sophos…

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Visitor Network Access FAQ’s

How will my visitor be notified when their network account is available?…

Voicemail: Call Transfer Direct to Voicemail

To transfer a call to someone’s voicemail, without ringing their phone. 1….

Voicemail: Call Transfer Recall

If you are transferring a call, get voicemail and would like to…

Voicemail: Redirect To General Line

If you want to give callers an option to dial a new…

Voicemail: the basics

Getting Started 1. Dial 6789 (off-campus 207-777-6789) 2. Enter security code –…

Web Directory Setup

In order to publish a web page to the World Wide Web,…

Web Image Capture Copyright and Citation Considerations

When using the web to gather information and images for academic endeavors,…

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Web page Basics

Web designers should consider the following basic guidelines when creating web pages….

Web: Creating Interactive Navigation

You can use Macromedia Dreamweaver to write the Javascript required to create…

Windows File Synchronization FAQ’s

In response to longstanding need to provide reliable and secure backup services…

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Windows Vista/7: Connecting to Netapp (Paris)

Connecting to Windows Vista / 7 to Paris (Netapp): A. Click the Start…

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Windows XP Updates: Trusted Sites

Windows updates are critically important for the protection of your home computer,…

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Windows XP/Vista: Turning on Automatic Updates

To join the Bates Wireless Network you need to turn on your…

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Windows XP: Connection to Windows Updates

Windows XP allows you to connect to the Windows Update Service so…

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WinSCP SFTP: Install and Configure

WinSCP software for Windows is intended to be used to securely transfer…

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Wireless Setup – Bates

Connecting to Bates The Bates wireless network offers full WPA2 level encryption…

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