News

Network Maintenance - Saturday, November 19th, 2016

Network Administration will be performing network maintenance on Saturday, November 19th from 6am-2pm. During that time several services will be affected. Network hardware is scheduled for maintenance which will cause a temporary loss of Internet connectivity for certain buildings. These outages will be brief and disruptions of service minimal. An upgrade to Banner will also be performed.

During the Banner upgrade, the following services will be unavailable:
  • Banner
  • Garnet Gateway
  • Document Management
  • Hyperion
  • Argos
  • Degreeworks

China Maintenance, Saturday November 5th, 2016

Network Administration will be doing maintenance on our network share China this Saturday, November 5th, from 7-9am. During that time access to China will be unavailable. The data stored on China will not be affected by this. Please direct any questions to the Service Desk at x8222 or helpdesk@bates.edu.

Google Groups

ILS has been moving many of our email lists over to Google Groups.  Due to the large number, we have been doing this in groups of 20-30 over the course of the summer.  When you are part of a list that has been moved over, your list administrator will send you a message notifying you of the change.

Course lists, residence hall lists, major/minor lists, class year lists, and other lists that are automatically generated have NOT been moved over to Google Groups as of yet.  We are actively investigating what it will take to do so.  When that time comes we will be sure to give faculty, students, and staff plenty of advance notice.

Email List Change Over

This morning the staff and faculty mail lists were moved to Google Groups.  As previously announced, the major change is that the e-mail address for the new lists now end with @groups.bates.edu

The new e-mail for the faculty list is:

faculty@groups.bates.edu

The new e-mail for the staff list is:

staff@groups.bates.edu

All subscribed users have been moved over.  You do not need to re-subscribe to this list.

Network Down Day, Saturday, August 20, 2016

On Saturday, August 20th, from 6:00 am – 2:00 pm, Information and Library Services will be conducting a Network Down Day to perform maintenance to the devices (network switches) that provide Internet connectivity to particular buildings on campus.

The following buildings will be affected with sporadic network outages during the maintenance period:
– ALL Residential Buildings
– Pettengill Hall
– Ladd Library

To view a schedule of all routine and planned network maintenance, please visit http://www.bates.edu/ils/network-maintenance/

If you have questions or experience any problems after maintenance is complete, please contact the Bates College Information Technology Service Desk at 207-786-8222.