news

Current news:

Network Down Half-Day, Saturday, February 21st, 6am - 2pm

Greetings,
On Saturday, February 21st, from 6:00 am – 2:00 pm, Information and Library Services will be conducting a Network Down Half-Day to perform maintenance on our back-end systems. During this time there will be no network services available including but not limited to….

– Web based access to E-Mail/Bates Gmail/Bates Google Calendar (mobile devices will still work).
– Garnet Gateway/Banner/Hyperion
– On-Campus Wired & Wireless Network Access
– Network File Storage & Printing
– Internet Browsing
– Library Journals/Databases
– Lyceum
– VPN/Proxy Connections
– Classroom Podiums and Presentation Spaces

To view a schedule of all routine and planned network maintenance, please visit http://www.bates.edu/ils/network-maintenance/

If you have questions or experience any problems after maintenance is complete, please contact Help Desk Services at 207-786-8222.

Brief Banner/Garnet Gateway Outage, Saturday, February 7th, 2015

We apologize for this late notice. Information and Library Services will be taking Banner offline from 6:00 am – 8:00 am on, Saturday, February 7, 2015.

The following services will be unavailable during this time.
– Garnet Gateway
– Banner
– Bates Document Management System
– Hyperion
– Online Directory
– Course Catalog

If you have questions or experience any problems with Banner after service is complete, please contact Help Desk Services at 207-786-8222 or helpdesk@bates.edu.

Brief Banner/Garnet Gateway Outage, Saturday, January 24th, 2015

On Saturday, January 24th from 6:00 am – 8:00 am Information and Library Services will be taking Banner offline to apply upgrades.

The following services will be unavailable during this time.
– Garnet Gateway
– Banner
– Bates Document Management System
– Hyperion
– Online Directory
– Course Catalog

If you have questions or experience any problems with Banner after service is complete, please contact Help Desk Services at 207-786-8222 or helpdesk@bates.edu.

Brief Banner/Garnet Gateway Outage, Saturday, December 20th, 2014

Greetings Bates Community,
On Saturday, December 20th from 6:00 am – 7:00 am Information and Library Services will be applying a federally mandated compliance patch to Banner.

The following services will be unavailable during this time.
– Garnet Gateway
– Banner
– Bates Document Management System
– Hyperion
– Online directory
– Course Catalog

If you have questions or experience any problems with Banner after upgrades are complete, please contact Help Desk Services at 207-786-8222 or helpdesk@bates.edu.

Brief Banner/Garnet Gateway Outage, Saturday, November 15th, 2014

Greetings Bates Community,
On Saturday, November 15th from 6:00 am – 8:00 am Information and Library Services will be applying upgrades to Banner.

The following services will be unavailable during this time.
– Garnet Gateway
– Banner
– Bates Document Management System
– Hyperion

If you have questions or experience any problems with Banner after upgrades are complete, please contact Help Desk Services at 207-786-8222 or helpdesk@bates.edu.