Virus Protection Policy For Personally Owned Computers

This document outlines the Virus Protection Policy of Bates College Information
and Library Services (ILS) for Bates College students, faculty, and staff for
personally owned computers. Our policy is broken down into three sections:

  • Responsibilities of Bates College Information and Library Services
  • Responsibilities of Bates College Students, Faculty, and Staff
  • Failure to Protect

Virus protection software within a networked environment provides individuals
with computing safety and security. With the increased frequency and sophistication
of computer viruses, computer users must engage in safe computing practices.
Our policy is in keeping with the principles of responsible computing summarized
in the Bates College Computer Use Policy (consult the ILS web site for the latest
version of the Bates College Computer Use Policy).

1. Responsibilities of Bates College Information and Library Services

ILS will follow good faith industry practices regarding computer virus protection
of network computing resources, but can not guarantee 100% protection.

1.1 Initial Point of Contact

The ILS Help Desk will serve as the initial point of contact for all questions
regarding computer virus protection at Bates College.

1.2 Help Desk Services

ILS Help Desk will provide basic virus protection software assistance. If problems
occur that are beyond the scope of support for the ILS Help Desk, a higher level
of technical assistance from the software vendor or ILS Sales and Service will
be recommended.

1.3 Sales and Service

ILS Sales and Service will provide troubleshooting assistance with the installation
and operation of virus protection software above the assistance provided by the
ILS Help Desk. There will be a fee associated with the assistance from ILS Sales
and Service.

1.4 Publicity

The announcement of particularly threatening computer viruses will be publicized
via the following media:

  • Electronic Mail
  • ILS Web Site

2. Responsibilities of Bates College Students, Faculty, and Staff

Students, faculty, and staff of Bates College are expected to protect personally
owned computers and the Bates College network by obtaining, installing and updating
virus protection software.

It will be an individual’s responsibility to initiate and follow-through
with the acquisition and installation process of virus protection software. It
will also be an individual’s responsibility to

maintain the effectiveness of the software via timely software and virus protection
definition upgrades, updates, and/or patches.

3. Failure to Protect

If ILS Network and Infrastructure Services staff determine that an individual’s
computer is infecting and continues to re-infect the Bates College network with
a computer virus, network access from the infected computer may be suspended
until the computer is certified to be free of computer viruses. The individual’s
network account will still be active, and an individual’s computing access
at Bates College will still be available through the public computing labs.

Once ILS staff members have determined that an individual’s computer is
free of computer viruses, virus protection software is active, and virus protection
definition files are up-to-date, network connectivity will be reestablished.

Revised—April 9, 2004