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Wednesday

August 31, 2011
3:29 pm

Access to the Internet Using BatesGuest

Bates provides wireless access (via the BatesGuest SSID) as a courtesy to guests and visitors. Here are the simple connection…

Monday

August 15, 2011
6:45 pm

Adding LDAP Bates Directory in Thunderbird

LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from…

Friday

September 2, 2011
1:32 pm

Annual Report 2011-12

During the 2011-12 academic year, Information and Library Services revised and updated our “strategic directions” document that has guided annual…

Tuesday

June 19, 2012
3:42 pm

Back-to-School Computing Basics

Information and Library Services welcomes the Class of 2017 and all returning students!  If you have any questions about connecting to the Bates Network, please don’t…

Thursday

June 7, 2012
11:33 am

Bates Email Setup for Thunderbird

Make sure that your Thunderbird is up to date before you begin this process. Download the latest version of Thunderbird….

Wednesday

August 31, 2011
3:42 pm

Benefits of a Shared E-mail Folder vs. a Dept. E-mail List

Departments or groups needing everyone involved to be able to view and/or respond to e-mail sent to a group address should consider a shared…

Saturday

September 22, 2012
3:00 pm

Benefits of the Bradford Client Registration Process

With the Bradford Campus Manager software to connect to the network we can allow Macintosh Snow Leopard full access to network resources,…

Thursday

December 13, 2012
4:41 pm

Changes to Printing for Winter Semester 2013

Student Message In order to improve printing in areas like Ladd Library, starting January 1, public printers will be moving…

Wednesday

August 31, 2011
3:47 pm

Changing Your E-mail Password on the iPhone

A. On your iPhone: 1. Tap on Settings 2. Tap on Mail, Contacts, Calendars 3. Tap your email address for which…

Friday

August 5, 2011
9:07 pm

Computer Use Policy

Computing resources and electronic information are provided to members of the Bates College faculty, staff and student body and to…

Thursday

September 1, 2011
7:21 pm

Computing @Bates FAQ’s

The information at this site is current for students who will enter Bates in Fall, 2013. Does Bates College have…

Friday

August 5, 2011
9:10 pm

Computing and Electronic Information Resources Access

Bates computing resources are provided to those affiliated with college programs in order to accomplish the work of the College….

Wednesday

August 31, 2011
4:10 pm

Creating Forms for the Web

In order to create a web form that works, you not only need to create a web form, but direct…

Wednesday

August 31, 2011
4:18 pm

Download and Import Bates Certificate Authority Thunderbird E-mail

A. Open Firefox and go to the Public-Key Cryptography page Right click the link Certificate Authority (CA) and select Save…

Wednesday

August 31, 2011
6:14 pm

E-mail Course Lists Frequently Asked Questions

Course lists are e-mail lists comprised of the currently enrolled members of the course that semester, the instructor or instructors…

Wednesday

August 31, 2011
6:33 pm

E-mail Lists Frequently Asked Questions

There are many MAILING LISTS on campus that serve different parts of the Bates Community as a communication tool. The purpose…

Wednesday

August 31, 2011
6:18 pm

E-mail: Creating Folders

Organizing incoming email into folders (and/or subfolders) is an easy way to manage many messages. Folders created in Bates Gmail…

Wednesday

August 31, 2011
6:45 pm

Firefox: Install and Configure

A. Download and Install Firefox Download the correct/latest version of Firefox for your operating system http://www.mozilla.com Save the file to…

Monday

June 4, 2012
12:15 pm

Gmail Setup in Mac Mail

Bates Gmail setup for Mac Mail.

Monday

June 4, 2012
12:13 pm

Gmail Setup in Thunderbird

Configure Thunderbird for Bates Gmail.

Monday

March 4, 2013
8:44 pm

Google Groups – Members

Here is a list of common questions and resources for Google Groups. To access Google Groups, login to your email…

Monday

March 4, 2013
8:57 pm

Google Groups – Owners

Here is a list of common questions and resources for Google Groups. To access Google Groups, login to your email…

Tuesday

May 7, 2013
4:31 pm

Graduating Seniors Check List 2013

As a graduating Senior, Information and Library Services would like to remind you of the following items that you should…

Wednesday

August 31, 2011
6:56 pm

Guidelines and Tips for Developing a Student Organization Web Site

Before you begin the construction of the web pages, it is necessary for the Organization president to contact Help Desk…

Thursday

September 1, 2011
7:42 pm

Hardware Service

Contact the Help Desk x8222 first for basic diagnostic help. Although the Help Desk does not service any equipment, they…

Wednesday

August 8, 2012
10:06 am

How do I forward messages to another account?

To set up forwarding in Gmail, 1. Click on the gear wheel at the top right of your Bates inbox….

Wednesday

March 28, 2012
9:50 am

Import Thunderbird Contacts into Google Contacts

These instructions walk through the process of exporting a Thunderbird Address Book and importing it into Google Contacts. If there…

Monday

November 26, 2012
10:16 am

Instructional Offerings – Winter/Spring 2013

Winter/Spring 2013 Instruction Schedule Special Topics in Gmail – Working with Labels Tuesday, January 22, 2013 – 10am to 11am…

Monday

December 10, 2012
9:15 am

Instructional Offerings – Summer/Fall 2012

Summer/Fall 2012 Instruction Schedule Ask the Expert Series – Using Canned Responses October 3, 2012 – 10:00am to 11:00am –…

Wednesday

August 31, 2011
7:13 pm

Introduction To Securing E-mail with Digital Certificates

Digital certificates can be used to digitally sign and encrypt e-mails. When combined with e-mail clients that support S/MIME, such…

Wednesday

March 28, 2012
9:49 am

iOS Setup for Bates Google (Basic)

Basic email setup for iOS devices and Bates Gmail.

Friday

June 15, 2012
4:32 pm

iOS Setup for Bates Google (Full)

How to get full Google integration on your iOS device.

Monday

August 15, 2011
4:02 pm

Lee Desiderio

Title goes here phone number office email@bates.edu

Thursday

October 4, 2012
11:04 am

Library

Departments: Access Services: Ladd Library • 786-6263 • email jretelle Circulation of library materials and reserve items, administering access and…

Monday

March 4, 2013
8:17 pm

Lists to Google Groups

On Friday, March 8th, all Information and Library specific email lists will be moving from our mailman system to Google…

Tuesday

September 6, 2011
4:16 pm

Lyceum support

For immediate assistance with a Lyceum course, contact Help Desk Services at x8222. For deeper support and development assistance, there…

Monday

August 15, 2011
4:49 pm

Michael Hanrahan

Title goes here phone number office email@bates.edu

Monday

May 13, 2013
9:27 am

Migrating Mail from Bates Gmail to a Personal Gmail Account

Please note that ALL messages will be transferred from your Bates account to your personal account. Every message (except for…

Tuesday

June 19, 2012
2:22 pm

Moving Messages to a Gmail Account from Thunderbird E-mail

This is a method to downloading and saving e-mail from Bates Gmail. This allows for folders and individual messages to be…

Friday

May 24, 2013
10:00 am

Network Down Day, Saturday, June 15th, 6am – 6pm

Saturday, June 15, 2013 is a Network Down Day from 6:00 am – 6:00 pm. Information and Library Services will be…

Wednesday

August 31, 2011
7:29 pm

Network File Storage General Information and Links

Below is a list of file servers provided by Information & Library Services for email, for secure network storage, and…

Tuesday

August 7, 2012
12:37 pm

Old-webmail Forwarding Disabled

Just a reminder that forwarding messages from our old webmail system has been disabled. If you are not seeing Bates…

Wednesday

August 31, 2011
7:45 pm

Paris: Network File Storage Advantages and Tips

All students, faculty and staff have space available to store personal files on the network server named Paris. Storing files…

Monday

August 15, 2011
6:27 pm

Passwords

Everything you need to know about the care and feeding of passwords…

Wednesday

August 31, 2011
8:32 pm

Protecting Your Computer

A. Administrative password: Put a secure administrative password on own computer (Some viruses are now set to guess passwords and…

Tuesday

June 19, 2012
7:33 pm

Protecting Your E-mail

A. Disposable e-mail account: Set up a personal e-mail account with a free e-mail service like Gmail. If you do…

Wednesday

August 31, 2011
8:34 pm

Protecting Your Information

A. At the office: Never give your Bates password to anyone. It can be used to look at confidential information…

Wednesday

August 31, 2011
8:36 pm

Protecting Yourself On The Internet

A. Cookies: Cookies are little pieces of information that web sites store on your computer. B. Common scams: “phishing” Banks…

Tuesday

March 12, 2013
5:58 pm

Remove mail.bates.edu – iOS

These instructions will help you remove mail.bates.edu from iOS Device. (iPhone, iPad, iTouch) From the home screen, tap on Settings….

Sunday

July 1, 2012
8:42 pm

Setting Up Your Bates iOS Device for Google Services

In order for your Bates iOS device to be integrated with our Google services, we will need to get your…

Thursday

September 1, 2011
11:13 pm

Sponsored Password Change Process

Sponsored Password Change Form Password FAQ’s Password Info Password Manager For users who have forgotten their password, or whose password…

Tuesday

December 13, 2011
1:05 pm

Sponsored Password Change Process

Methods for getting a new Network Password.

Tuesday

May 15, 2012
3:10 pm

Staff responses and comparisons with other colleges

summary classrooms services colleges responses: faculty staff students The response rate for staff at Bates was 53 percent, higher than…

Tuesday

May 15, 2012
3:11 pm

Student responses and comparisons with other colleges

summary classrooms services colleges responses: faculty staff students The response rate for a random sample of Bates students was 63…

Monday

August 15, 2011
4:47 pm

Susan Murphy

Title goes here phone number office email@bates.edu

Wednesday

March 28, 2012
9:56 am

Sync Mac Address Book with Google Contacts

These steps will synchronize your OS X Address Book with Bates Google Contacts. Changes to your address book or to…

Thursday

September 1, 2011
6:53 pm

Technology Sales & Service

Technology Sales & Service coordinates the programs with Apple, Dell and eAcademy for academic pricing on hardware and software.  We…

Thursday

September 1, 2011
8:42 pm

Telecom

For telephone questions or other related problems call the Help Desk at x8222 Telecom is responsible for maintaining the College’s…

Wednesday

January 16, 2013
9:49 am

Thesis Planning – Winter 2013

A Quick Reference for Thesis Planning Prepare your Computer Use a current version of Microsoft Office/Word. Download and apply all…

Tuesday

May 15, 2012
2:56 pm

User Satisfaction for Most Important Services

summary classrooms services colleges responses: faculty staff students The survey asks users which IT or library services are important to…

Monday

August 15, 2011
3:26 pm

User Services

Mission: User Services staff are responsible for supporting the variety of technology needs for all members of the Bates community….

Tuesday

January 10, 2012
3:58 pm

Voicemail: call transfer

To transfer a call to someone’s voicemail, without ringing their phone. 1. answer the call (obviously) 2. press the flash/tap/transfer…

Tuesday

January 10, 2012
3:53 pm

Voicemail: message notification

VoiceMail can notify you (via pager or cell phone) when you receive a new message. * The pager or cell…

Tuesday

January 10, 2012
3:47 pm

Voicemail: the basics

  Getting Started 1. Dial 6789 (off-campus 777-6789) 2. Enter security code – (22837 is the default) 3. Create a…

Thursday

April 26, 2012
2:48 pm

We’ve Been Googled!

Bates is migrating our email and office calendars to Google Apps for Higher Education at the end of June. We…