1. Double click on My Computer
2. Double click on Control Panel
3. Double click on System

B. In the System control panel:

1. Click on the Automatic Updates tab
2. Click the radio button, Automatic (recommended)
3. Click Apply, then OK

(If you do not have an internet connection, contact Help Desk Services at helpdesk@bates.edu or 207.786.8222)

A. Sophos:

1. Right Click on the Blue Shield icon for Sophos in the system tray
2. Left Click on Update Now
   
3. Updates will be downloaded from the Bates server and installed on the computer. A restart may be necessary to apply all updates.

1. Never give your Bates password to anyone. It can be used to look at confidential information beyond email.
2. Log out or reboot your computer if you leave it on over night.
3. Log out of email after you are done or even better, reboot the computer especially if it is a shared computer.
4. Lock your computer if you are stepping away from your desk for any long period of time. [windows = press control/alt/delete simultaneously, macintosh, please consult locking Macintosh help sheet.
5. Use a paper shredder to destroy sensitive paper communications.

B. Passwords:

1. Should be 6 or more characters long. A mix of letters and numbers at the very least. Preferrably including a special character like !@#$%^& if the system in question will accept them.
2. Not easily figured out like birthdays, pet’s or children’s names, phone numbers, social security numbers or license plates.
3. Don’t use the same password for every internet site you visit… if it is compromised, you’ve lost security everywhere.
4. Don’t use your current Bates password on systems outside of Bates. Feel free to recycle an old one that was wickedly difficult to type, but that you still remember.
5. Memorize all of your passwords. Don’t keep a copy in your purse or wallet. Please don’t tape your password to your monitor, or to the bottom of your keyboard, or keep it in the top drawer of your desk.
6. DO change your Bates related passwords to match your current Bates password.
   (Dreamweaver, Bates Gmail, Google Calendar, Sophos Updater)

C. General tips:

1. Don’t carry your Social Security card in your wallet or purse.
2. Buy a cheap paper shredder and destroy sensitive documents that you would otherwise just throw away.
3. Be very careful of Social Engineering. Unless you make the initial contact, do not give out any personal information especially credit card numbers, Social Security numbers or passwords over the phone.
4. If you feel you need to give someone your information (Social security number, mother’s maiden name, PIN, password) then call the organization at a number that you looked up or that is in the statement that they mail to you.
5. Request from the major businesses that you work with that they do not share your name and address with their business partners.
6. If you own a non-Bates laptop, password protect it and record all Serial Number information in case of theft.
7. When throwing away or donating an old computer, make sure the hard drive is erased and all sensitive material is deleted

1. Put a secure administrative password on own computer (Some viruses are now set to guess passwords and login to your computer. They guess admin, passwd, Rover, Fluffy, manager, iloveyou…)

B. Firewall:

1. Windows XP has a firewall that can be turned on to keep others from using your computer when it is on the Net.
2. You might also consider a hardware firewall.

C. Spyware:

1. This is probably the most common cause of computer slow-down. If you install filesharing software or even AIM software, spyware can be installed on your computer and cause problems.
2. Run free software to fix spyware, like
   Spybot: http://www.spybot.com/
   or
   Ad-aware: http://www.lavasoftusa.com/software/adaware/

D. Viruses:

1. The importance of installing anti-virus software and keeping it up-to-date cannot be stressed enough. Bates provides free virus protection software:
   [SOPHOS for Windows][SOPHOS for Mac OS X]
2. Virus software companies send out updates constantly. Have your virus checking software set to automatically update the virus definitions.
3. Your virus checking program will not work properly if the configuration is not set correctly. Have it set to check all files, check zip files, to warn you and quarantine corrupted files.
4. Viruses don’t just travel via email anymore. There are security updates for your computer that can help, but viruses can still find their way onto your computer.
5. New computers often come with a trial version of virus protection but you often have to purchase a subscription to keep the virus definitions up-to-date.

E. Security Updates:

1. Keep your Windows computer up-to-date by visiting:
   http://windowsupdate.microsoft.com
2. Have Windows updates download and install automatically:

A. To locate and change the keychain login password:

1. Open the Applications folder from the harddrive (A)
2. Open the Utilities folder, then Keychain Access (B)
   
3. Next open your home folder
4. Followed by Library > Keychain
5. Expand Keychain to see login.keychain. Opening the file will display all passwords and certificates stored there.

NOTE: If you never save passwords (login.keychain file is empty), simply delete this file after changing your network password. It will be recreated the next time you login, and will synch automatically with the new password.

B. To manually change the login keychain password:

1. Open Keychain Access from Applications Folder
2. Under Edit, choose Change password for Keychain Login
3. Enter old password (A)
4. Enter new network password (B)
5. Confirm new password (C)
6. Click ok (D)

When you step away from your Macintosh, it is advisable to have the screen locked, so that the Mac prompts the next user for a password to show the desktop after a screensaver has been on, or after a sleep period. This assures user security to files and open programs.

A. To apply this locking process for Mac OSX:

1. Under the Apple to System Preferences
2. Click on Security
3. Set a master password
   NOTE: This master password does not have to be the same as your network/e-mail password.
4. Also have a checkmark in Require password to wake this computer sleep or screen saver

You can click the lock symbol to prevent changes.