1. Open Thunderbird
2. Go to the Tools menu and down to Account Settings.
3. Click on the Outgoing Server (SMTP) category on the left side.
4. Make sure you see both smtp.gmail.com and mail.bates.edu in the server list.- If you do not see the mail.bates.edu server listed here, Thunderbird is configured properly.- If you do not see smtp.gmail.com listed, please contact Help Desk Services for assistance with setting it up.
   

   Good Settings

   

   Incorrect Settings – See Steps 5 & 6

5. If the smtp.gmail.com server is NOT set as (default) click on smtp.gmail.com and click the Set Default button.
6. Click on the mail.bates.edu SMTP server and select to Remove.

1. Download and install Thunderbird for free on your personal computer by going to http://www.mozilla.org/en-US/thunderbird/. Configure Thunderbird for Bates Gmail. (Instructions). Thunderbird will allow you to save all of your mail to your own computer.
2. Setup a personal Gmail account (http://mail.google.com/mail/signup/) if you do not already have one. (It’s FREE).
3. Follow the instructions (http://mail.google.com/support/bin/answer.py?answer=180189) to add your personal gmail account to Thunderbird.  Also please consult the additional settings instructions for Thunderbird on http://mail.google.com/support/bin/answer.py?answer=78892
4. In Thunderbird, drag the folders from your Bates Gmail account to your personal gmail account. All the messages in the folder will be copied into gmail. Depending on the number of messages, this may take awhile.
5. Setup Email forwarding so new messages coming into your Bates account will be forwarded to your Gmail account.

Scattered throughout the buildings of the Bates College campus are kiosk Windows computers.

A. These Kiosk computers can:

1. Access the internet (including web based e-mail and Adobe Acrobat documents),
2. Limited word processing function,
3. Read flash drives, CD’s, and floppy disks
4. Can print to nearby network printers (preset, use control/p to send print job enter guest ID number from cards available at Circulation, Reference, and Help Desk Services - no password required to be entered) . See print release station instructions.

Ladd Library has a least one kiosk on each of the four floors. There are three stand up work stations located next to the Reserve counter, 1st floor.  The three kiosks located across from the Reference counter have stools to sit at, as well as others located by Help Desk Services, Periodicals, and three in the Audio dept., ground floor. Each of the upper floors has a workstation with a stool located at either end of the floors, and two located on the ground floor (in Govenment Publications and Micromedia areas). Other buildings have kiosks for quick online access to the internet (and Bates Gmail): New Commons, Chase Hall, Libbey Forum, and the Dunn Guest House.

These computers do not require a Bates User Account to login and access the limited functionality.

NOTE: Guests and Community members wishing to print from a kiosk (online federal or state government publications, for example)  please SEE a staff member at either at Circulation, Reference, or Help Desk Services desks to borrow a print card.

Please consult the Computer Use Policy as well as the Access to Computing and Electronic Information Resources for additional information.

1. Open Thunderbird

2. Go to the Tools menu and down to Account Settings

3. On the left hand side, at the bottom of the window, click on Account Actions

4. Click Add Mail Account

5. Enter your full name, your Bates email address and your Bates network password. Click Continue.

6. Thunderbird will not be able to find the proper settings for your account automatically. Click on the Manual Setup button and put in the following settings.

Incoming: IMAP

Server Host Name: imap.gmail.com

Port: 993

SSL: SSL/TLS (Should change automatically when you enter the port number)

Authentication: Normal Password

Outgoing: SMTP

Server Host Name: smtp.gmail.com

Port: 465

SSL: SSL/TLS (Should change automatically when you enter the port number)

Authentication: Normal Password

Username: Your full Bates email address

7. Click Create Account

1. Open Thunderbird

2. Go to the Tools menu and down to Account Settings

3. On the left hand side, at the bottom of the window, click on Account Actions

4. Click Add Mail Account

5. Enter your full name, your Bates email address and your Bates network password. Click Continue.

6. Thunderbird will not be able to find the proper settings for your account automatically. Click on the Manual Setup button and put in the following settings.

Incoming: IMAP

Server Host Name:imap.gmail.com

Port: 993

SSL: SSL/TLS (Should change automatically when you enter the port number)

Authentication: Normal Password

Outgoing: SMTP

Server Host Name: smtp.gmail.com

Port: 465

SSL: SSL/TLS (Should change automatically when you enter the port number)

Authentication: Normal Password

 Username: yourname@bates.edu

7. Click Create Account

1. In Thunderbird, open the Address Book.

2. On the left hand side, select the Address Book you want to export from Thunderbird. (Usually called the Personal Address Book).

3. Please check to make sure there are no email addresses or names with quotation marks around  them. If so, delete or edit the address.

4. Go to the Tools menu and select Export.

5. Name the file ThunderbirdAddressbook

6. Choose to save it to your Desktop.

7. Change the Format to: Comma Separated

8. Click the Save button.

9. Open a web browser and navigate to http://contacts.google.com

10. Login with your Bates username and password.

11. Click the More button and select Import…

12. Click the Choose File button, navigate to your Desktop and select the ThunderbirdAddressbook.csv file, click Open and then click the Import button.

13. These contacts can now be used with gmail and other Google apps. Please review your contacts to make sure all critical entries have been imported.

1) In Thunderbird, drag the folder from the Local Folders area and drop it on your Bates Google account. This will copy the folder and all it’s contents into Google.

2) Depending on the total number of messages, the copy may take awhile.

3) Do this for each folder you want to secure in Gmail.

Thunderbird is one of the supported e-mail programs at Bates College. Thunderbird compliments Information and Library Services desire to have the campus using a safe, secure, robust program capable of handling IMAP’d accounts.

Help Desk Services is pleased to assist all users with the installation, conversion from other e-mail programs, and other processes for making this your default e-mail application.

Users may apply upgrades to Thunderbird as the program prompts for them to be applied. Restarting the application may be necessary for the upgrade to be completed.

Some helpful links:

• Use Guide
• Thunderbird help
• Thunderbird FAQ’s

It is always a good habit to empty the Trash folder routinely. A general guideline is that if you have not needed to look at a message in a month (in either trash or junk), it can be permanently deleted. You can set up filters to sort incoming messages directly into folders for reading/reviewing . Contact Help Desk Services, x8222 with any questions or concerns.

A. Tips for Bates Gmail

Messages marked as Trash or Spam are deleted every 30 days. DO NOT use these folders to store messages you want to keep.

To empty your trash or your spam folders, open the folder and at the top of the list of messages, click on “Empty Trash now” or “Empty Spam now”. This will permanently delete these messages.

B. Tips for Thunderbird:
The easiest method to remove messages marked as deleted, or directed there by a filter, to the Trash folder, is to right click on the Trash Folder and choose Empty Trash, or Under File, click on Empty Trash. This will permanently remove them.

Under Tools, Account Settings, Server Settings:

1. Consider the options under When I delete a message:
2. Placing a check in Empty Trash on Exit, or
3. Set a personal reminder Google Calendar, for example, to empty the Trash (Under File, Empty Trash) on a certain day of the week.

Also under Tools, Junk Mail Controls are available.

Options include:

1. Not to mark anything as junk that is from a personal or collected address book
2. Trusting junk mail headers marked by SpamAssassin (or pulldown also by SpamPal)
3. To move messages determined to be junk to a Junk or Trash folder
4. When to automatically delete these messages
5. To move or delete messages users manually move as junk

Please remember Trash and Junk folders are not meant for storing messages, but rather part of the deletion process. Emptying or purging the folders is also necessary.