1) Click on the Start button and select Devices and Printers

2) Click on Control Panel

3) Click on Clock, Language and Region

4) Click Change keyboards or other input methods

5) Click Change Keyboard

6) Find the Chinese (Simplified, PRC) category and click Add

7) Check off Chinese (Simplified) – Microsoft Pinyin ABC Input Style

8) Click OK

9) Click Apply

10) Click OK

11) Click OK again

You should now be able to type in Chinese by clicking on the EN logo in the lower right and selecting Chinese (Simplified).

1. answer the call (obviously)
2. press the flash/tap/transfer button
3. dial 6789
4. press * when voicemail answers
5. dial the extension number of the person to receive the message
6. hang up immediately, so that the caller hears the complete greeting

This utilizes the quick message function of voicemail.
Refer to the top of the Quick Reference Guide, for quick message.

* The pager or cell phone must be a local number to the Lewiston calling area. *

1. Log in to your mailbox
2. Dial 161 to turn message waiting on and to set the schedule
(If you want 24-hour notification; set the start & end time to the same value.)
3. Dial 163 to enter your pager/cell phone number (be sure to prefix the number with 9)
4. Press 9 to exit your mailbox.

You must instruct callers to press * 6, after recording their message, to mark it urgent.

The default setting is for you to be notified of ALL messages.

To receive notification for URGENT messages only, send an email request to: krussell@bates.edu The class-of-service for your mailbox must be modified to change this option.

Getting Started

1. Dial 6789 (off-campus 777-6789)
2. Enter security code – (22837 is the default)
3. Create a new security code (4 to 10 digits, and cannot be your extension #)
4. Re-enter the new security code you just created
5. Record your name
6. Record your greeting
7. Enter 9-9 to exit voicemail

This completes the setup procedure.

Retrieving messages (from your phone)

1. Dial 6789
2. Enter your security code

Voicemail will tell you, “You have xx new messages and xx saved messages”.
Follow the instructions to listen to your messages. After listening to a message the system will automatically mark it to be erased unless you save it (by pressing 7).

To exit the system, press 9. (If you simply hang-up, messages marked to be erased will not erase because the system assumes you were disconnected.)

Pressing 9 will properly log you out and close your mailbox.

Retrieving messages (from off-campus or someone else’s phone)

1. Dial 6789 (off-campus 777-6789)
2. Press # when the system answers
3. Enter your mailbox number (last 4-digits of your phone number)
4. Enter your security code

Voicemail will tell you, “You have xx new messages
and xx saved messages”.
Follow the instructions to listen to your messages. After
listening to a message the system will automatically mark
it to be erased unless you save it (by pressing 7).

To exit the system, press 9. (If you simply hang-up, messages marked to be erased will not erase because the system assumes you were disconnected.)
Pressing 9 will properly log you out and close your mailbox.

Reference

Octel Quick Reference Guide (PDF)

Octel Full User Manual (PDF)

Wallet Card (PDF)

Tips

• While logged in to voicemail you may obtain help at anytime by pressing 00.
• You may bypass lengthy greetings by pressing * and recording your message.
• When transferring a call, if you reach someone’s voicemail instead of them, and you wish to return to the caller, you must first stop voicemail from recording the remainder of your conversation by pressing 99. Then you may return to the caller by pressing the flash/tap/transfer button.

Computer Presentations PART A – Bringing your own laptop

Bates College does allow visitors to campus to use their own laptops for presentations. We recommend you read this guide and are very comfortable with using your own computer. Our technical staff can not be responsible for problems with your presentation when you bring your own laptop. If you are bringing your laptop, here are a few things for you to keep in mind.

What type of video does your computer output, DVI or VGA? A DVI connection is found on some newer machines, but the predominant connection is still VGA. Bates College only uses VGA connections. If you have a DVI output, you will need to provide a DVI-VGA converter.

You will also need to understand how to be able to output video from your computer. Most PC’s have a key combination that tells the computer to output the video. Typically, these keys include the Fn button along with an F key. For example, on a Dell laptop, you press Fn-F8 to output to a projector. It is your responsibility to know how to do this on your computer.

Some computers use proprietary outputs. For example, MacBook computers use either a min-VGA or a mini-DVI cable to output the video. You need to know if your computer uses one of these cables. If so, it is your responsibility to bring one along with you. We will not provide you with the cable you need.

Matching the computer output to the resolution of the display is an important factor in getting the display correctly presented on the screen. Check your computer’s user manual for the correct way to do this for your particular computing equipment. Bates uses the the XGA standard, which is 1024×768. Many laptops however use a much higher resolution. It is good planning for you to make sure you know how to set your computer to XGA resolution.

Finally, you want to make sure you turn off any energy settings or screen saver settings for your computer. Many laptop computers are set to turn off the screen after a short period of time, even when plugged in. You do not want this happening during your presentation. You may also want to review your desktop picture. Is it something you want the entire audience to view?

PART B – Using an installed computer

If you have decided to use a computer provided by Bates, we have taken care of the items discussed in the previous section. However, you still have some work to do. First, you will need to communicate with us to confirm we have the same software that you plan to use for your presentation. For example, if you created a presentation in Keynote, you will not be able to open the file at Bates, as we only use PowerPoint.

Be sure to take a “hard copy” of your presentations, namely on a CD or thumbdrive. Include on your CD:

- All of your presentations

- Associated files to your presentation, such as:

o Video files

o Audio files

o Data files

o Photos used, that may be linked to your presentations.

o Other files, maybe HTML or website references.

Test your presentations, independent of your network, on a standalone computer using only your primary memory storage and your CD backup to make sure that all of your content is available to your presentation. Check that the videos play, the audio works and the links to HTML document can be found by your presentation software. Often when creating a presentation on a computer that is connected to a LAN, the presentation software will “link” to the original file stored somewhere on the network. This link may need to be redirected to your local storage item. When you name your presentation file, we suggest you include your last name in the filename, and a unique title pertaining to your talk. It is not unusual for an event to have multiple presenters who all name their talk so similarly that when they are transferred to a common computer one can not distinguish one presentation from another. By using your last name and a specific title, the presentations may be easily arranged in sequence for the event.

Video Presentations

1.VHS. Although VHS has been supplanted in the past few years by DVD, there is still a wealth of educational programming available on VHS tape. VHS also has the benefit of being fairly easy to create, record, and duplicate. Compared to DVD, VHS does not have very good picture quality. When blown up on a very large screen, the image will appear to be fairly grainy and low quality. One advantage of VHS over DVD is the VHS tape can be cued to a particular spot before the presentation, and can be inserted into the VHS player and played immediately from that spot.

2. DVD. DVD discs can be of two different varieties; DVD-ROM and DVD Video. DVD-ROM discs work the same as CD-ROM discs and are intended to hold computer files. They are not for use in regular DVD players. DVD Video Discs are the current standard for commercial distribution of pre-recorded video material. They have also recently become more popular for home recording, as computers with DVD-R drives, set top DVD recorders, and Mini DVD Camcorders have become more affordable. Standard DVD discs provide very good quality video that should look good even on fairly large screens. Because the discs are random access, you can jump to any pre-defined chapter instantaneously on the discs, much like skipping between songs on a CD. It is important to remember that different areas of the world encode their DVDs in a different format. With very few exceptions, our DVD playback equipment on campus will only work with Region 1 or Region 0 (aka “Region-Free”) discs encoded in NTSC format. Discs from other countries that use a different region, or that use the PAL or SECAM format are generally not supported and if one of these discs are required for your presentation, you may need to make prior arrangements to test compatibility or to locate a different copy of the video. If your DVD is not a commercially prepared DVD, keep the following tips in mind:

o If you are making the disc in a set top DVD recorder or DVD/VHS recorder, make sure the disc is finalized in the recorder. This has to be done in the unit that made the recording.

o If you recorded something on a DVD Camcorder, that disc must be finalized as well.

o There are many different “flavors” of recordable DVD’s: DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD-RAM. Although newer players are capable of handling all of the formats, to ensure the widest compatibility, we recommend recording your disc in the DVD-R format if at all possible.

Audio Reinforcement

Audio Reinforcement is the system that will help you be heard throughout the presentation space. As a presenter you should be clear with whether you feel you need to be reinforced. If the audience is struggling to hear you while you present, the effectiveness of your presentation is greatly diminished. Microphones types are detailed below.

o Lectern- Typically a Gooseneck Microphone. These types of microphones do not handle well (noisy when moved) so set up the mic and leave it in position.

o Hand- held- Wireless are more convenient, but both wired and wireless handle well. This is a good microphone to use if you are moving around and don’t need to use your hands for other things.

o Lavaliere- Clips to your clothing so that your hands are free. This type of microphone takes some adjusting to get in the right location to pick up your voice. Also, it will pick up noise from clothing rubbing together or from jewelry that is hanging around your neck. This type of microphone has a transmitter (called a body pack) that is about the size of a deck of cards. If you are using this type of microphone you will need a place to attach the body pack to your clothing. This can be a belt or pocket, however a dress without pockets or a belt will have no place to attach the body pack.

WHAT TO DO WHEN YOU GET THERE

Schedule a time to get orientated – this is the most important thing! You can even schedule this before you get to campus. DO NOT WAIT UNTIL 15 MINUTES BEFORE YOUR PRESENTATION! Learn how to use the system properly

o If the system is an installed fixed system, become familiar with how you select sources and control more constant features like lighting, volume and the screen.

o Fixed systems for the most part are controlled through an interactive touch panel.

o Whenever possible do a dry run, or at least a brief display test with your materials. Simple changes may need to be made, for example changing the display settings on your laptop so that they are compatible with the data-projector, if you plan on using a PC that is integrated into the AV system, be aware of what operating system it is, what version of windows it is running, and if the font that you are using is supported. Otherwise your materials may open, but have been reformatted.

o Call in advance with any questions, or to get contact information. Our staff is available until 6 PM and will be happy to answer any questions.

The bookshelf is in PDF format and requires that Adobe
Reader be locally installed. Upgrading to the most recent version of Adobe Reader will allow you to use the search features of the Bookshelf.

1. Open a web browser to https://lists.bates.edu
   NOTE: From off-campus you will be prompted by a popup window to login to this page with your Bates username and network password.
2. Click on Visit the list admin overview page.
3. Find your list in the list of lists, and click on the name of your list.
   NOTE: Your browser must have cookies enabled in order to proceed any further in this section.
4. When prompted, type in your administrative password.
5. If you are the owner, and have forgotten your password, send an
   e-mail message to: helpdesk@bates.edu with the list name and a password reminder request.

B. To subscribe or unsubscribe a member:

1. Open a web browser to https://lists.bates.edu/mailman/admin/listname (listname is the name of your list).
2. Enter your administrative password.
3. Click on membership management to see the list of subscribed members.
4. To subscribe a new member or members:
   1. Click on Mass Subscription.
   2. Enter the e-mail address or addresses using a new line for each name.
   3. Choose to invite them (for security purposes).
   4. Send them a welcome message.
   5. Choose whether you want to get notification of their confirmation.

Be sure to go to the bottom of the page and click on SUMBIT YOUR CHANGES.

C. To unsubscribe a member or members:

1. Click on Mass Removal
2. You can also unsubscribe members on the Membership Management page.

Be sure to go to the bottom of the page and click on SUMBIT YOUR CHANGES.

D. To approve a message to the list or a subscription:

1. Open a web browser to https://lists.bates.edu/mailman/admin/listname
   (listname is the name of your list)
2. Click on Tend to pending moderator requests.
   You will see message requests for approval. You can process them as desired.
3. Subscriptions to a list require the confirmation of the person subscribing. A closed list will require the confirmation of the owner as well.
   NOTE: The system sends lots of confirming messages during this procedure,  not always in a timely fashion.

E. To see who is on the list:

1. For lists involving students: classes, majors, etc. “who” should not be used. Please contact the Registrar’s office, use Lyceum, or Garnet Gateway for that information. Contact Help Desk Services if your work necessitates you be added to this kind of mailing list (generated by Banner, not listed on https://lists.bates.edu).
2. For lists on lists.bates.edu: a list of members is on the Membership Management page. Regular members will have passwords from the list system; passwords will be issued to members in order to use the web interface to see who else is part of a particular list. This does not use your network password, only one randomly generated for this purpose.
3. Go to lists.bates.edu, click on enter username and administrative list password and click on visit list membership. DO NOT ENTER YOUR BATES NETWORK PASSWORD.
4. As you look through the owner’s page, you will see other aspects of your list that you can change. If you change them, be sure to clickSubmit your changes at the bottom of the page.

Use the back arrow on your browser to go to the previous web page. On the main list admin overview page be sure to LOGOUT from your session.

For any campus number (753, 777, 786, 755, or 795 exchange) dial only the last 4 digits of the number.

LOCAL CALLS

Dial 9 + 7-digit number.

LONG DISTANCE CALLS

From office telephones: Dial 9 + 1 + area code + 7-digit number.
From dorm telephones: Dial 9 and follow instructions on your calling card.

INTERNATIONAL CALLS

From office telephones: Dial 9 + 011 + country code + city code + the number you’re calling. From dorm telephones: Dial 9 and follow instructions on your calling card.

CALLING CARD CALLS

Dial 9 and follow instructions on your calling card.

COLLECT CALLS

Outgoing collect calls can be placed by dialing one of the following numbers:

1-800-225-5288

1-800-265-5328

INCOMING COLLECT CALLS TO DORMITORY ROOMS ARE NOT ALLOWED.

EMERGENCY collect calls will be accepted by Bates Security at 207-786-6254.

Because the telephone lines in dormitory rooms belong to Bates College, they are considered business lines by Verizon, not residential service. Therefore, these phones do not qualify for any discounted long-distance calling packages (i.e., MCI’s Neighborhood, etc.).

CALL FORWARDING – ALL CALLS

To forward all of your incoming calls to another extension or voice mail.

To activate: Lift handset
Listen for dial tone
Dial *2
Dial the destination extension number (6789 for voice mail) right over the beeps

Hang up.

Your calls will forward at the first ring. (When this feature is active you have no option to answer the incoming calls.)

To cancel: Lift handset
Listen for dial tone
Dial #2

Hang up.

CALL FORWARDING – BUSY

To forward calls to another extension or voice mail only if your line is busy.

To activate: Lift handset
Listen for dial tone

Dial *3
Dial the destination extension number (6789 for voice mail) right over the beeps
Hang up.

To cancel: Lift handset
Listen for dial tone

Dial #3
Hang up.

CALL FORWARDING – NO ANSWER

To forward your calls to another extension or voice mail, if unanswered after the fourth ring.

Note: This feature must be activated to ext# 6789 if you want voice mail to be able to answer your calls!

To activate: Lift handset
Listen for dial tone
Dial *4
Dial the destination extension number (6789 for voice mail) right over the beeps
Hang up.

To cancel: Lift handset
Listen for dial tone
Dial #4
Hang up.

ACCOUNT CODE DIALING

To charge a call to a different departmental account number.

Lift handset
Listen for dial tone
Dial #1 + 7-digit account number to be billed + 9 + 1 + the number you are calling.

CALL TRANSFER

To transfer a call from your extension to someone else’s phone.

From office phones: Press flash button
Dial destination extension number
Announce the call and hang up.

DO NOT press switch hook on office phones or you will disconnect the caller!

From dorm phones: Press switch hook

Dial destination extension number
Announce the call and hang up.

If the person at the dialed destination does not answer, pressing the flash button, or switch hook on dorm phones, again will return you to the caller.

If the person at the dialed destination does not wish to take the call, you will reconnect to the original caller when the dialed destination hangs up.

To return to the caller if you reach voice mail instead of a person, press 99 to turn off voice mail; you will be automatically recon- nected to the caller after voice mail says “good-bye.”

CALL HOLD

To place a call on hold.

From office phones: Press flash button
Dial #9 over the beeps
Lay handset down
DO NOT HANG UP.

From dorm phones: Press switch hook
Dial #9 over beeps
Lay handset down
DO NOT HANG UP.

To hold a call and consult with another party:

From office phones: Press flash button.

From dorm phones: Press switch hook
Dial #9 over beeps
Dial third party.

To alternate between calls: Press the flash button (office phones) or switch hook (dorm phones)
Dial #9 over beeps

Resume conversation.

To return to a held call: Hang up
Your phone will ring
When you lift the handset you will be reconnected.

AUTOMATIC CALLBACK

To have a busy extension call you back (campus calls only).

To activate, after calling
and receiving a busy signal:

Press flash button (office phones) or switch hook (dorm phones) Dial *5 over the beeps
Hang up
When that extension becomes available, your phone will ring with three short rings

Lift handset and wait for other party to answer.

To cancel: Lift handset
Listen for dial tone
Dial #5
Hang up.

Callbacks remain active for 30 minutes only!

LAST NUMBER REDIAL

To retry a busy number.

When calling off campus
and you receive a busy signal:
Hang up

Wait a few seconds
Lift handset
Listen for dial tone
Dial *9 to redial the number.

THREE-WAY CALL

To add a third party to your call.

Press flash button (office phones) or switch hook (dorm phones)
Dial third party
Party answers
Press flash button (office phones) or switch hook (dorm phones)
All three parties are now connected.

To drop one party, that party simply hangs up. Remaining two parties can continue to converse so long as one party is on campus.

CALL PICK-UP

Allows you to answer a call that is ringing at another phone.

From an idle phone: Lift handset
Listen for dial tone
Dial *7

Greet the caller.

To hold a call and pick up: Press flash button Dial #9 over beeps Dial *7
Greet the caller.

To return to held call: Hang up
Your phone will ring

Lift handset and continue conversation.

CALL PARK

To place a call on hold and retrieve it at a different phone.

To activate: Press flash button Dial *8 over beeps Hang up.

To retrieve from the same phone: Lift handset

Listen for dial tone
Dial #8
Resume conversation.

To retrieve from a different phone: Lift handset
Listen for dial tone

Dial #8 + the extension number of the phone where the call was parked
Resume conversation.

REPAIR PROCEDURE

*** Generally there is NO CHARGE for phone repair or replacement. Only if it is obvious that the phone was intentionally damaged will a charge be assessed.

The fee for a replacement telephone is $40.

*** DO NOT attempt to repair any phone yourself as this will void any manufacturer’s warranties and may result in your being charged for a replacement.

No dial tone:

Check the line between the wall and the phone. Make sure connections are secure at both ends. If someone has tripped over this wire it may have a broken conductor that will not be visible. You may request a new 14-foot cord by calling the Help Desk (x8222).

If the phone is still dead after replacing the line cord, report it to the Help Desk (x8222).

Voice mail does not answer, phone keeps ringing:

Lift handset
Listen for dial tone

Dial *4, followed by 6789 (dial this over the beeps) You should hear a continuous tone
Hang up.
If you don’t hear the continuous tone, but instead hear a busy signal: Hang up; wait two to three seconds
Lift the handset; listen for dial tone; dial #4
Hang up; wait two to three seconds
Lift handset; listen for dial tone

Dial *4, followed by 6789 (dial this over the beeps) You should hear a continuous tone
Hang up.

Report all other problems to the Help Desk (x8222).