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Emergency Assistance

Many programs automatically enroll their students in an Emergency Assistance insurance policy.

You should establish whether or not you are covered by such a policy and, if you are, put the key contact information into your cell phone. If your program does not provide emergency assistance, you should use one of the policies below.  Emergency medical assistance does not eliminate the need for regular health insurance.

Students enrolled in the Bates College Student Insurance Plan or the Bates Insurance Plan for International Students may obtain emergency assistance through FrontierMEDEX, Global Emergency Services.  To contact them from the United States, call 800-527-0218; if abroad, call +410-453-6330 (call collect).   You will need to provide information on your insurance card.  You can also email: operations@frontiermedex.com  Their web site is www.uhcsr.com/frontiermedex

For students not enrolled in the Bates College Health Insurance Policy, ACE/Europ Assistance USA provides this assistance. The Europ Assistance emergency center is open 24/7. If calling from the United States, the number is: 1-800-243-6124. If abroad, the number is: +202-659-7803 (call collect). The Bates plan number is: 01-SP-585. Please note that this emergency medical assistance does not eliminate the need for regular health insurance.

You should enter the appropriate telephone number into your cell phone so it will be available if needed.


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