Emergency Information

If you are experiencing physical or emotional difficulties or have been the victim of physical assault:

  • turn first to the support and resources provided by your program or host university.  They have an existing support system, know the local context and can act quickly to help you.
  • in addition, Bates has a Title IX Officer, Gwen Lexow ( 207-786-6362), who is responsible for responding to incidents of sexual discrimination and assault.  You may contact her for additional support or if you feel the local resources are not meeting your needs or for any other reason.
  • other Bates emergency contacts: Stephen Sawyer, Director of Off-Campus Study Programs (; 207-786-6223); Tom Carey, Director of Security (; 207-786-6254).


Emergency Assistance Insurance

Many programs automatically enroll their students in an Emergency Assistance insurance policy.

You should establish whether or not you are covered by such a policy and, if you are, put the key contact information into your cell phone. If your program does not provide emergency assistance, you should use one of the policies below.  Emergency medical assistance does not eliminate the need for regular health insurance.

Students enrolled in the Bates College Student Insurance Plan or the Bates Insurance Plan for International Students may obtain emergency assistance through FrontierMEDEX, Global Emergency Services.  To contact them from the United States, call 800-527-0218; if abroad, call +410-453-6330 (call collect).   You will need to provide information on your insurance card.  You can also email:  Their web site is

For students not enrolled in the Bates College Health Insurance Policy, ACE/Europ Assistance USA provides this assistance. The Europ Assistance emergency center is open 24/7. If calling from the United States, the number is: 1-800-766-8206. If abroad, the number is: +202-659-7777 (call collect). The Bates plan number is: 01-SP-585. Please note that this emergency medical assistance does not eliminate the need for regular health insurance.

You should enter the appropriate telephone number into your cell phone so it will be available if needed.

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