Emergency Assistance

Many programs automatically enroll their students in an Emergency Assistance insurance policy.

You should establish whether or not you are covered by such a policy and, if you are, put the key contact information into your cell phone. If your program does not provide emergency assistance, you should use one of the policies below.  Emergency medical assistance does not eliminate the need for regular health insurance.

For U.S. citizens enrolled in the Bates College Insurance Policy, this assistance is provided by Scholastic Emergency Services. Call 877-488-9833 if in the United States and +609-452-8570 from abroad. Services are also accessible via email at: medservices@assistamerica.com

For international students enrolled in the Bates College Health Insurance Policy, the emergency assistance is provided by Medex Assistance.  If calling from the United States, the number is 800-527-0218; if abroad, the number is: 410-453-6330 (call collect).

For students not enrolled in the Bates College Health Insurance Policy, ACE/Europ Assistance USA provides this assistance. The Europ Assistance emergency center is open 24/7. If calling from the United States, the number is: 1-800-243-6124. If abroad, the number is: +202-659-7803 (call collect). The Bates plan number is: 01-SP-585. Please note that this emergency medical assistance does not eliminate the need for regular health insurance.

You should enter the appropriate telephone number into your cell phone so it will be available if needed.