Staff

Exceptional Staff – Our experienced professionals understand your print, copy and mail needs completely. They are each experts in specific areas, please don’t hesitate to contact them directly.

Bosse, Robert.  786-6227 rbosse2@bates.edu
Office Services, Service and Production Coordinator; Lane Hall, Room 1 — Bobby is our in house data list management expert. He processes all CASS and NCOA certifications and addresses nearly every piece of mail leaving the College. He coordinates and assists clients with the College’s bulk non-profit mail, business reply mail, mail piece design, U.S. Mail, Fedex, UPS. He also works to support and coordinate our OS email, digital print, wide format and copy offerings.

Davis, Tyla  753-6972 tdavis2@bates.edu
Office Services, Customer Service Representative, Mail & Shipping Specialist; Lane Hall, Room 1 — Tyla is our customer service expert and can assist you with all services provided by Office Services. She understands Mail, Fedex, UPS. She is an expert in InDesign and works to support prepress, design, layout, training and our OS email, digital print and copy offerings.

Dumais, Paul M.  786-6451 pdumais@bates.edu
Office Services, Senior Print, Copy, Mail Specialist; Lane Hall, Room 1  — Paul is an expert printer by trade. He is our senior specialist in digital print and finishing offerings. He manages our very busy officeservices@bates.edu email job submission process.

Henderson, Laurie Hunter  786-6228 lhenders@bates.edu
Office Services, Director; Lane Hall, Room 5  — Laurie can take your text or images and design and layout for booklets, postcards, brochures and self mailers. Her expertise is in MS Publisher, MS Powerpoint and Adobe Acrobat Pro and Illustrator. She provides one-on-one or group application training in MS Publisher, Adobe Acrobat Professional and Illustrator.

Jawor, Ed  753-6973  ejawor@bates.edu
Office Services, Assistant Director, Lane Hall, Room 1 — Ed is our resident technical expert for our software and hardware systems and their maintenance. Ed oversees the college’s MFP’s (multifunctional printers) installations, training and budget. He is an expert in our internal systems and also in mail merges, postal requirements, MS Word, Excel and Adobe Acrobat Professional. Ed provides training in an individual or group setting.

Vincent, Gregory Vinny   786-6098 gvincent@bates.edu
Office Services, Supervisor of Student Mail Services and Campus Mail Route; Chase Hall, Package Center  — Vinny is the expert on incoming mail and packages for students, faculty and staff. He manages the tracking and distribution of every accountable item we receive. He also sorts the mail, coordinates the campus mail route and picks up outgoing mail.

On Call part time Staff are:

• Howaniec, Daniel, Campus Mail Route and Office Assitant, dhowanie@bates.edu
• Schmoll, Derik, Campus Mail Route

Values:

• We are honest, reliable business people
• We are good stewards of the environment
• We collaborate and partner with others for the greater good of Bates
• We take pride in providing excellent service and products
• We help customers solve their print and mail related needs efficiently and effectively
• We anticipate and respond to the changing needs of our customers
• We make employee safety, learning and growth a priority