ARC: Resource Representative (S9598B)
Summary, Scope, and Responsibilities
The Academic Resource Commons (ARC), a college-wide collaboration among faculty, staff, and students, is an initiative that supports every learner at Bates in achieving their academic goals. ARC offers high-quality, student-focused peer tutoring and other support services in a welcoming, inclusive environment. Student-focused services support every student as a unique learner, and empower students as academic leaders. The ARC is a vital part of the academic experience at Bates College, complementing the classroom experience with a deeply social, collaborative, interactive learning environment that engages learners of every background in a conversation over shared challenges and student success.
Resource Representatives are Bates students who are enthusiastic about helping their fellow students identify resources for academic support, and play an essential role in ensuring fluid operation of the Academic Resource Commons (ARC). Working in collaboration with ARC Student Managers and the Administrative Coordinator for the Academic Resource Commons, Resource Representatives greet visitors, guide them to the appropriate resources, schedule appointments, maintain records, and perform clerical work, among other duties.
Resource Representatives work in the Ladd Library and frequently use a computer, copier, and other office equipment.
Responsibilities include, but may not be limited to: Schedules appointments
- Triage: greet students at front desk and direct to appropriate campus resource.
- Attend all mandatory meetings and trainings
- Schedule appointments
- Maintain records of visits
- Ensure that students sign-in to the Academic Resource Commons when using services
- Direct students to appropriate resources
- Answer general inquiries