ILS: Office Manager (CTES) (S9841B)

Summary, Scope, and Responsibilities

The Office Manager works with the CTES staff to manage the loaner pool and take phone calls from people requesting event support, classroom support or to borrow equipment. This student must be very detail oriented as they will be responsible for the check out and return of costly equipment. This student will be responsible for asking the appropriate questions and exhibiting a high level of customer service.

Specific responsibilities include, but may not be limited to:



The Basics

Department: Information and Library Services
Supervisor: Kristen Carey
Office Location: 115 Pettigrew Hall
Email: kcarey2
Pay Grade: B
Hours: 6-10
Workers: 8-10

Qualifications, Requirements, and Responsibilities


DESIRED: EXPERIENCE: Knowledge of various audio visual equipment


Reports to: Kristen Carey Coordinates/Works closely with: CTES staff


• Answer the phone in the CTES office • Manage the loaner pool • Take calls for event support • Take and route calls for classroom problems • Train users in the use of loaner pool equipment