Report a Problem

Please fill in the required fields(*), and submit one form for each problem.  A member of the Help Desk Services staff will be in contact with you within 24-48 hours of receiving this form.

*Last name:

   
*First name:
   
*Username:
   
*Phone:
  Campus phone or contact    no.
   
*Full E-mail address:
   
Department affiliation:
   
Is this a Bates owned computer  (or printer, etc.),?
Yes No
If so, please provide the Atag no.
  ex. A5533
   
Is this a Windows computer or a Macintosh computer?
   
If this a Network access problem is it: Wired or Wireless
   
If wired, please provide a jack no. if labeled:
   
*Location of problem:
Building, room number, or lab
   
Problem Description/Details: