Short Term Practicum: Health Care Administration

banksBrief Course Description

Instructor: Shannon Banks ’85

(see biography at end of page)

Overview: This course was held in 2014 as part of the pilot for the Purposeful Work Pracitioner-Taught Course program. It provides an introduction to the American health care system, with a particular focus on problems faced in delivering and paying for quality health care, along with approaches to addressing those problems. After a brief overview of the US system, specific topics explored may include access to care, the role of primary versus specialty care, quality measurement, health care finance, legal and compliance issues, human resources, and approaches to continuous improvement. Through reading, class discussion with professionals in various roles in health care, job shadowing, and preparation of a final project (report, presentation, or proposal), students examine ideals and aspirations in delivering high quality, affordable health care as well as practical limitations and barriers to doing so. They improve their understanding of health care and implications for leaders who seek to change the way health care is delivered, administered and paid for in the United States.

Concentrations Information:

  • GEC credit for C065, Public Health, category B

Biographical Information about the practitioner instructor:

Shannon Banks has worked as a healthcare administrator for 23 years, and today serves as Senior Vice President of Delivery System Operations for Martin’s Point Health Care (MPHC, based in Portland). She oversees the operations of 9 health centers from Portsmouth, NH to Bangor, ME. MPHC cares for 75,000 patients, and has 80 providers on staff. They also offer health plans to 50,000 members.

She has experience at teaching at the graduate level, having taught Strategic Planning to students in the Master’s degree program in Organization and Management at Antioch University for a few semesters. She has relationships with a variety of health care professionals, and will be inviting representatives in to enrich class discussions.