Schedule an Appointment


CAPS is offering counseling, case management and psychiatric services via video-based telehealth  to Bates students who are on campus or otherwise in the state of Maine.  Please contact us by email at or by phone at 207-786-6200 to request an appointment.  No walk-in appointments are being offered at this time.

To speak to a crisis counselor 24/7 call 207-786-6200 and dial “0” at the prompt.



CAPS staff are available for a 1x only consultation session for Bates students outside the state of Maine for brief consultation,  case management, and support/transition of care appointments via video-based telehealth only.  Due to mental health professional licensing restrictions, CAPS clinicians are not able to offer therapy sessions to Bates students outside the state of Maine.

For now, we recommend you seek care in your local community.  Please contact CAPS if you need assistance in this process.

To speak to a crisis counselor 24/7 call 207-786-6200 and dial “0” at the prompt.



Please call Campus Safety at 207-786-6111 or 9-1-1 if you are on campus and in an emergency

or call 9-1-1 if you are off campus and within the United States.


Patty Dubois, Administrative Coordinator for CAPS (Virtual Front Desk)

To schedule an appointment:

To schedule an appointment, please contact CAPS at (207) 786-6200 or email  We schedule appointments from 9am-5pm ET, Monday through Friday, though please note we are closed for student appointments from 12pm-1:00pm ET.

If you are in crisis or have an emergent concern, please let us know and we will schedule you as soon as possible.  Crisis or emergent concerns could be that:

  • You are currently so distressed that you may be unable to keep yourself or others safe.
  • You have a current plan to attempt suicide or to harm someone else.
  • You have recently been physically or sexually assaulted.
  • Someone close to you has died recently.
  • You are having strange experiences such as hearing voices or seeing things that others do not.
  • You have knowledge of another person being abused or assaulted.
  • You have had a severe reaction to a psychiatric medication.
  • You have witnessed a traumatic event within the last few days.
  • You have been unable to attend classes because of severe depression or anxiety.

If you have an urgent need to speak to a counselor, please call (207) 786-6200 and press 0 to be connected to our off-site crisis counseling service.  This service is available 24/7.

Students wishing to see a counselor in the community may contact CAPS for a list of referrals.  However, students will need to check with their insurance for coverage details regarding outside referrals.