What Students Need to Know

Updated March 15, 2020, with all information for students who are transitioning from campus learning to remote learning due to COVID-19.

Moving Out, Departing Campus, Transportation Options

What Is My Deadline to Move Out?

All students within driving distance to home should leave campus this weekend. Others who need to make flight arrangements or have complex travel plans must leave campus by Tuesday, March 17 at 6 p.m.

I Can’t Take All My Stuff Home. What Do I Do with It?

Facility Services is making available limited campus storage spaces for students.

Students seeking to place items in storage on campus are required to complete the following form. Storage options are extremely limited. Students will be granted campus storage based on demonstrating an exceptional hardship.

What About Local Storage?

Private storage options in the Lewiston-Auburn area on Sundays are limited. To help you depart campus as quickly as possible, we have compiled a list of open storage facilities with space available. Other storage facilities that open on Monday, March 16 have also been included for future storage needs. For assistance with off-campus storage issues, please come to Memorial Commons in Chase Hall. We have staff members who can help you reserve a unit and staff members driving shuttles to these facilities if you need transportation. 

  • Shuttles will depart from Chase Hall until 6 p.m. Friday, March 13, and from 8 a.m. to 6 p.m. Saturday, March 14, and Sunday, March 15.
  • Service is provided to Lewiston/Auburn-based storage facilities.
  • To access this service, students should come to Chase Hall during the hours noted above, or call (207) 786-6305.
How Do I Return My Keys?

Please return all college keys before you leave campus. This includes residence, student organization, and lab keys. Keys will be accepted at Security and Campus Safety, 24 hours a day, seven days a week.

 If you have left campus and did not return your keys, please refer to the Access Control website to return your keys by mail.

What Are Ride Share Options?

A virtual board to coordinate ride sharing is available in the Bates Engage app. Users can post if they have extra room or are seeking a ride. To Access:

  1. Log in to Bates Engage.
  2. Navigate to dashboards.
  3. Select “Campus Discussions.”
  4. Board will be available below and is called “ride sharing.”
What Bus Transportation Is Available?

Both chartered buses and regular bus service will be available.

Chartered Buses to Transport Students to Portland Jetport and the Portland Transportation Center (Amtrak/Concord Coach):

Free of charge, Northeast Charter & Tour buses will be available to transport students from campus to the Portland Jetport as well as the Portland Transportation Center (Amtrak/Concord Coach) beginning Friday, March 13, through Tuesday, March 17. All buses will leave from Chase Hall, 56 Campus Ave. (across from Chu Hall). Please visit this site to reserve a free ticket.  The schedule is as follows:

  • Friday, March 13: 12:30 p.m., 3 p.m., 5:30 p.m.
  • Saturday, March 14 through Tuesday, March 17: 8 a.m., 10:30 a.m., 1 p.m., 3:30 p.m., 6 p.m.
What If The Buses Are Full?

Buses may be added as we continue to assess and adjust. The Eventbrite site will continue to reflect the most complete and up to date bus schedule.

For questions regarding transportation, please go to Chase Hall:

  • Friday, March 13: noon to 6 p.m.
  • Saturday, March 14, through Tuesday, March 17: 8 a.m. to 6 p.m. 

Regular Bus Transportation from Campus

Concord Coach Lines will also offer their regularly scheduled services. Please visit this site for schedule information. A one-way ticket from Bates to Portland is $10.

If I Have a Vehicle or Am Being Picked Up, What Is the Process?

As vehicles arrive to pick up students, increased traffic is anticipated in and around residence halls during this time period. Bates staff and external service providers will be available to direct traffic. Please remember the following:

  • If you are planning to take items with you in a vehicle, please pack your items in boxes in your room as soon as possible.
  • When your items are packed and you are ready to depart, move your car to your vehicle loading location, load your vehicle, and then depart campus in a timely manner to make space for other students.
  • Typically utilized driveways will be available for move out, including those areas constituting loading and unloading zones.
  • Do not leave vehicles unattended for long periods of time. 
  • Follow all signage and staff directing traffic. 

Petitions to Remain in College Housing

How Do I Petition to Remain in College Housing?

We had a petition process for allowing students to remain in college housing for the balance of the winter semester. All petitions were to be submitted via an online form by noon on Saturday, March 14.

A committee led by Senior Associate Dean of Students Carl Steidel reviewed and decided upon all student petitions to remain in residence for the winter semester. The committee consulted with other staff or faculty as necessary.

If you believe you have an extraordinary situation that resulted in you not being able to meet the petition deadline, please come to Chase Hall between 8 a.m. and 6 p.m., and ask to speak with Carl Steidel about housing petitions.

What Are the Criteria for Evaluating Petitions?

Each petition was reviewed individually. The committee used the following criteria to determine if a student would be permitted to remain in residence for the duration of the winter semester: 

  • Student is from a Centers for Disease Control Warning Level 3 country and/or a country where there are travel restrictions that make it impossible for the student to return home. Here is COVID-19 travel information
  • Student’s legal residence is Bates College.
  • Student has significant extenuating personal, family, or other circumstances.
How Do I Appeal a Petition Decision?

If a student’s request was denied, the student was permitted to submit another petition only if it included information not presented in the original petition. 

If My Petition Is Approved, What Next?

All students approved to remain in residence will be consolidated into one residence hall. Students approved to remain should expect to move all of their belongings into their new room on Saturday, March 21. All students approved to remain are only approved to stay in residence until the end of the winter semester.

Guidance for Students Living in Off-Campus Housing

Students who live in housing not owned by the college should return home. As of the college’s move-out time and date — Tuesday, March 17 at 6 p.m. — all campus facilities, including Ladd Library and Athletics facilities, will be closed to students who have not been pre-approved to remain because of extenuating circumstances. This decision is informed by our commitment to mitigate the health risks to you and to the college’s employees.

Financial Assistance for Traveling Home

For students receiving financial aid and who need financial assistance to travel home, please complete this online request form so that we may determine if you qualify for travel assistance. 

Once you have completed and submitted this form, please go to Chase Hall. Upon entering Chase Hall on the first floor, you will be directed to the right person to meet with to discuss this request. International students should bring their passport to Chase Hall to expedite travel booking. This service will be available at the following times:

  • Friday, March 13: noon to 6 p.m.
  • Saturday, March 14, through Tuesday, March 17: 8 a.m. to 6 p.m. 

Student Support and Academic Advising

Students who need personal support or have academic advising questions, please go to Chase Hall.

Upon entering Chase Hall on the first floor, you will be directed to the right person to meet with to answer your questions or provide support. This service will be available at the following times:

  • Friday, March 13: noon to 6 p.m.
  • Saturday, March 14, through Tuesday, March 17: 8 a.m. to 6 p.m. 

Counseling and Psychological Services (CAPS)

Please click here for information about CAPS services for students off-campus.

Bates Health Services

In response to the transition to remote learning, Bates Health Services is extending hours to provide weekend coverage from 8:30 a.m. to 5 p.m.  

  • Please call prior to arrival if possible.
  • Triage will be available via RN coverage. 
  • Phone support is available by calling 207-786-6119.

COVID-19 Prevention: Social Distancing

At this time of unexpected goodbyes and emotional intensity, it is natural to want to express care and closeness through hugs, handshakes, and other forms of interpersonal touch. In light of the current circumstances, however, these norms conflict with the best practices recommended by the CDC, which include avoiding close physical contact. 

The COVID-19 virus is transmitted easily through these types of contact, and can be spread even before affected persons develop any symptoms. In your greetings and goodbyes over the next few days, please be mindful of physical contact with others and follow the tenets of social distancing outlined below. This is the most effective tool we have to protect each other and our community.

Specifically, try to keep in mind the following as you interact with others:

  • Avoid physical contact (handshakes, hugs, kisses hello, etc.)
  • Maintain physical distance between yourself and others 
  • Wash your hands frequently (especially after being around others)
  • Avoid passing shared communal objects between people
  • Do not share food or beverages

Completing Winter Semester Coursework and Thesis

Your professor remains your professor, whether in a Bates classroom or through remote learning.

The Bates faculty is preparing for remote learning; still, switching from in-person to remote classes on short notice is an enormous undertaking for us all. We understand that the transition may at first be rocky, with questions arising daily.

You will receive communications from your professors regarding steps that all students and faculty need to take, and your professors will reach out with changes to particular classes.

Further information about your remote courses and plans for the completion of the work will be communicated to you once your professors have had an opportunity to prepare for remote instruction during the week of March 16.

What Is the Schedule for the Remainder of the Winter Semester?
  • Monday, March 23: Classes resume through remote learning
  • Friday, April 17: Classes end, winter semester
  • Saturday, April 18, through Sunday, April 26: Spring vacation
  • Monday, April 27, through Saturday, May 2: Final examinations
I Want to Know More About Academic Support for Remote Learning.

Information and Library Services has this web page devoted to faculty, students, and staff resources for teaching, learning, and working remotely.

I Am a Senior. What About My Thesis?

Bates will provide support for students and advisers as they work to complete thesis requirements.

Many faculty already have plans in place for remote processes, and ILS is ready to facilitate the completion of this type of work. Given the shift in our calendar, honors theses will be due April 1, and we will extend other honors deadlines as needed.

Áslaug Ásgeirsdóttir — email aasgeirs@bates.edu — in the Dean of Faculty’s office is your point person for questions about thesis.

SEVIS & Visa Assistance

Students who need SEVIS/visa assistance should go to Chase Hall.

Upon entering Chase Hall on the first floor, you will be directed to meet with the person who can best provide assistance. SEVIS/Visa assistance will be provided in Chase Hall at the following times:

  • Friday, March 13: noon to 6 p.m.
  • Saturday, March 14 and Sunday, March 15:  8 a.m. to 6 p.m.
  • Monday, March 16: 8 a.m. to 4 p.m.
  • Tuesday, March 17: 10 a.m. to 2:30 p.m. and 3:30 p.m. to 5:30 p.m.

NCAA Eligibility

For varsity student-athletes with questions regarding their NCAA eligibility and compliance because of seasons being canceled, please go to Chase Hall. 

Upon entering Chase Hall on the first floor, you will be directed to the right person to meet with to answer your question. This service will be available at the following times:

  • Friday, March 13: noon to 6 p.m.
  • Saturday, March 14, through Tuesday, March 17: 8 a.m. to 6 p.m. 

Short Term

Based on the advice of public health officials and the uncertainty regarding the duration and further progression of COVID-19, we do not plan to reconvene the college for an on-campus Short Term. 

What If I Need Short Term Credit to Graduate?

We are aware that some seniors planned to use a Short Term course to fulfill a graduation degree requirement.

We will work individually with the small number of seniors needing to complete these requirements during Short Term through remote learning. Other students will have the opportunity to complete their required Short Terms in future years. 


We will continue to monitor the public health situation and make decisions related to graduation in the future.

Room & Board Refunds

Will Families Receive a Refund for Room and Board?

Information on refunds for room and board can be found here.

Post & Print Information

Post & Print will be open to provide boxes, tape, and shipping services with special weekend hours:

  • Friday, March 13: 8 a.m. to 6:00 p.m.
  • Saturday, March 14: 8 a.m. to 6:00 p.m.
  • Sunday, March 15: 8 a.m. to 6:00 p.m.

Post & Print will also provide forwarding for all items that arrive at the college after your departure.

College Store Information

The College Store will be open with extended weekend hours:

  • Saturday, March 14: 8 a.m. to 4:30 p.m.
  • Sunday, March 15: 8 a.m. to 4:30 p.m.

Rental books are not due back at this time. If you have textbooks that you do not wish to travel with, there is a textbook collection box in the College Store.

Purposeful Work Information

After Tuesday, March 17, staff at the Center for Purposeful Work will transition to online platforms to continue our work with students and alumni.  Our goal is to offer programs, services, and individual appointments to Bates students, wherever you may be. We will also work with employers and internship sites to request extended deadlines, and with counselors to set up virtual appointments. Please click here for more details.