Operational Controls

Operational Controls to Consider Prior to Requesting an Evaluation of Campus Work Spaces for Additional Physical Controls

Installation of shields, changes to furniture, and physical changes to buildings are possible but should be implemented only after operational controls have been fully explored and determined to not be enough to reduce risks of potential exposure to the COVID-19 coronavirus.  

Below are steps that departments and employees can use to establish physical distancing in their work spaces. Please consider these Operational controls prior to submitting a work request for an evaluation: 

  • Faculty or Staff should continue to work remotely where feasible to do so.
  • Consider work schedule changes to stagger on-campus presence and minimize interactions with others.  Break and meal times and locations should be varied to avoid unnecessary contact with others.
  • Consider alternating days with others in your office if desks are close together and distance can’t be maintained. 
  • Use phones, videos, or video conferencing to reduce the need for meetings and other close personal contacts.
  • With campus buildings largely de-densified, consider moving some staff to alternative rooms within your department.
  • Break rooms should be managed to reduce communal use.  If safe distances cannot be maintained, consider finding alternative areas to take breaks.
  • In reception and other areas organize seats in such a manner so there is at least 6-feet between seats. Remove or place chairs, tables, or other furniture to promote proper distancing.
  • Consider establishing temporary barriers such as rolling whiteboards and cubicle walls.* 
  • Adjust your usual business process to see if there are ways to perform the transaction remotely, or introduce distancing measures.  Eliminate walk-in traffic by scheduling transactions by appointment only.
  • When lines can not be avoided and standard floor signs haven’t already been installed, submit a work request for standard floor signs to indicate “please wait here” and at additional 6-foot intervals.
  • Folding tables may be positioned to improve distancing for transactions instead of, or in addition to regular desks or counters.  Stage items on the table in advance of customer arrival to help maintain distancing.* 
  • If a customer must pay for a transaction take a credit card payment over the phone.    
  • During in-person transactions, customers must remain distanced while communicating their needs.  If the customer needs to drop off or pick something up, the person providing service should remain 6 feet removed until the customer places their item on the table or counter and moves back 6 feet. Then the service provider can approach and retrieve the item.  Reverse the process for a customer picking up an item.
  • Consider additional signs directing customers on how to proceed while maintaining distance.  Please submit a work request for specific, desired Departmental signage. 
  • Do not share equipment or utensils.  Disinfect shared equipment like copier controls, keyboards, phones, and other items prior to use if they must be shared.  
  •  Where possible, position mailboxes that faculty or staff must check in a location that allows for distancing from others when checking the mail.
  • Keep in mind social distancing also applies in other areas such as vehicles, carts, and non-traditional work settings.

*Please keep in mind when creating temporary barriers or workstations that you do not block or inhibit emergency egress, corridors, aisles, or safe paths of travel.  In addition, consider the flammable nature of materials so you do not create a fire hazard.

If after review and consideration of these operational controls you are unable to implement proper physical distancing please submit a work request for assistance.