{"id":3297,"date":"2019-09-24T08:59:48","date_gmt":"2019-09-24T12:59:48","guid":{"rendered":"https:\/\/www.bates.edu\/facility\/?page_id=3297"},"modified":"2021-03-09T15:01:20","modified_gmt":"2021-03-09T20:01:20","slug":"washer-and-dryer-instructions","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/facility\/services-for-students\/washer-and-dryer-instructions\/","title":{"rendered":"Washer and Dryer Information"},"content":{"rendered":"\n<p>Most student housing locations on campus have washers and dryers that are owned and serviced directly by a third-party provider, CSC Serviceworks. &nbsp;Facility Services does not repair machines owned and operated by CSC Serviceworks. &nbsp;The quickest way to get a machine fixed is to submit your own service request directly to CSC Serviceworks.<\/p>\n\n\n\n<p>CSC Serviceworks provides a barcode, a toll-free number, and a QR code to make requesting repair service easy for students to accomplish directly. &nbsp;There is a mobile application available to submit service requests and a website where you can monitor the status of laundry machines in every building.<\/p>\n\n\n\n<p>Follow the instructions below, or in your building\u2019s laundry room, to access the LaundryView website that will show you what machines are in use, available, or in out of service.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/LaundryView-instructions.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"493\" height=\"626\" src=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/LaundryView-instructions.jpg\" alt=\"LaundryView Mobile Instructions\" class=\"wp-image-3301\" srcset=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/LaundryView-instructions.jpg 493w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/LaundryView-instructions-236x300.jpg 236w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/LaundryView-instructions-158x200.jpg 158w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>At the bottom of the notice is another QR, toll-free number, and website. &nbsp;Scanning the QR will bring you directly to the appropriate app store to download the CSC Service Request application onto your phone or mobile device. &nbsp;Once logged into the application you may scan a machine\u2019s barcode directly to request service.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1018\" height=\"276\" src=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR.jpg\" alt=\"\" class=\"wp-image-3299\" srcset=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR.jpg 1018w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR-400x108.jpg 400w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR-768x208.jpg 768w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR-900x244.jpg 900w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/service-QR-200x54.jpg 200w\" sizes=\"(max-width: 1018px) 100vw, 1018px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>Another option is to log into their website or call the toll-free number noted and provide CSC with the unique ID of the machine along with the issue (shown below).<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/CSC-ID.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"207\" height=\"140\" src=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/CSC-ID.jpg\" alt=\"\" class=\"wp-image-3300\" srcset=\"https:\/\/www.bates.edu\/facility\/files\/2019\/09\/CSC-ID.jpg 207w, https:\/\/www.bates.edu\/facility\/files\/2019\/09\/CSC-ID-200x135.jpg 200w\" sizes=\"(max-width: 207px) 100vw, 207px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>There are several overflow houses that have washing machines and dryers serviced directly by Bates Facility Services. &nbsp;If you are doing laundry in one of these buildings and experience an issue, please contact Facility Services <a href=\"https:\/\/www.bates.edu\/facility\/work-request\/?login\">work request<\/a> to report it. &nbsp;Facility Services will likely need to contact an outside service provider to fix the issue, which could take several days. &nbsp;Locations that have Bates-owned machines are:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">100 Nichols- 1st Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">100 Nichols- 2nd Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">100 Nichols- 3rd Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">108 Nichols- 1st Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">108 Nichols- 2nd Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">108 Nichols- 3rd Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">126 Wood- 1st Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">126 Wood- 2nd Floor Apt<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">205 College<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">207 College &#8211; Apt #1<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">207 College &#8211; Apt #2<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">350 College<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">356 College<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">80 Central<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">84 Bardwell<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">85 Franklin<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">94 Russell<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Most student housing locations on campus have washers and dryers that are&hellip;<\/p>\n","protected":false},"author":966,"featured_media":0,"parent":9,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_hide_ai_chatbot":false,"_ai_chatbot_style":"","associated_faculty":[],"_Page_Specific_Css":"","_bates_restrict_mod":false,"_table_of_contents_display":false,"_table_of_contents_location":"","_table_of_contents_disableSticky":false,"_is_featured":false,"footnotes":"","_bates_seo_meta_description":"","_bates_seo_block_robots":false,"_bates_seo_sharing_image_id":0,"_bates_seo_sharing_image_twitter_id":0,"_bates_seo_share_title":"","_bates_seo_canonical_overwrite":"","_bates_seo_twitter_template":""},"class_list":["post-3297","page","type-page","status-publish","hentry","with-sidebar"],"_links":{"self":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/3297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/users\/966"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/comments?post=3297"}],"version-history":[{"count":3,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/3297\/revisions"}],"predecessor-version":[{"id":3708,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/3297\/revisions\/3708"}],"up":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/media?parent=3297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}