{"id":9,"date":"2010-07-27T18:12:58","date_gmt":"2010-07-27T18:12:58","guid":{"rendered":"http:\/\/hub-dev.bates.edu\/physical-plant\/services-for-students\/"},"modified":"2023-11-06T12:02:01","modified_gmt":"2023-11-06T17:02:01","slug":"services-for-students","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/facility\/services-for-students\/","title":{"rendered":"For Students &#8211; Important Information"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\">Contact Facility Services on line <a href=\"http:\/\/www.bates.edu\/facility\/customer-services\/work-orders\/\">here<\/a>, by e-mail at <a href=\"mailto:facility-work-request@groups.bates.edu\">facility-work-request@groups.bates.edu<\/a>, or by phone at 207-786-6449 for problems associated with:<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All general maintenance and repair needs in residence halls<\/li>\n\n\n\n<li>Bathroom toilets, sinks, showers, urinals, towel bars<\/li>\n\n\n\n<li>Window shades\/screens<\/li>\n\n\n\n<li>Insects\/pest control<\/li>\n\n\n\n<li>Bates furniture including lofting\/bunking beds and guest mattresses<\/li>\n\n\n\n<li>Key\/lock problems<\/li>\n\n\n\n<li>Luggage: Airline delivery of lost luggage is received at Cutten Maintenance Building loading dock<\/li>\n\n\n\n<li>Room temperature issues: Check our website for additional information about heating and cooling<\/li>\n\n\n\n<li>Washer\/dryer: Vendor information is posted directly at machines. If in doubt contact Facility Services<\/li>\n<\/ul>\n\n\n\n<p><strong>Check with your building Custodian for:<\/strong> cleaning supplies, light bulb changes, paper towels, and toilet paper<\/p>\n\n\n\n<p><strong>Will Facility Services enter my room when I\u2019m not there?&nbsp; <\/strong><\/p>\n\n\n\n<p>Yes, we need to enter rooms to make repairs if a work order is submitted. We will always respect a student\u2019s privacy and belongings.&nbsp; Unless it is an emergency, we do not enter student rooms prior to 9:30 am.<\/p>\n\n\n\n<p><strong>What if I have an issue after hours?<\/strong><\/p>\n\n\n\n<p>If you have a facilities <strong>emergency after hours contact Campus Safety at 207-786-6254<\/strong>. They will assess the issue and call in someone to fix your problem is it can\u2019t wait until the next day.<\/p>\n\n\n\n<p><strong><u>Other Helpful Campus Services<\/u><\/strong><\/p>\n\n\n\n<p><strong>ILS:<\/strong> \u00a0Contact the IT Service Desk online at <a href=\"http:\/\/www.bates.edu\/ils\">www.bates.edu\/ils<\/a> or at 207-786-8222 for cable, internet, or wifi problems<\/p>\n\n\n\n<p><strong>Washer\/Dryer Card problems:&nbsp;&nbsp; <\/strong>College Store at 207-786-6121<\/p>\n\n\n\n<p><strong>Environmental Health and Safety: <\/strong>207-786-8226<\/p>\n\n\n\n<p><strong>Accessible Education and Student Services:&nbsp;<\/strong> Either online <a href=\"https:\/\/www.bates.edu\/accessible-education\/\">here<\/a> or by phone at 207-786-6222<\/p>\n\n\n\n<p><strong>Packages\/Mail:<\/strong> &nbsp;Post &amp; Print at 207-786-6098<\/p>\n\n\n\n<p><strong>Lost keys\/IDs:<\/strong> &nbsp;Access Control at 207-786-6379<\/p>\n\n\n\n<p><strong>Bicycles:<\/strong> A list of bike racks and storage areas is available <a href=\"http:\/\/www.bates.edu\/facility\/bicycle-rack-locations-at-bates-college\/\">here<\/a><\/p>\n\n\n\n<p><strong>Events:&nbsp; <\/strong>Reserve through Bates Events at <strong><a href=\"https:\/\/events.bates.edu\/VirtualEms\/Login.aspx\">https:\/\/events.bates.edu\/VirtualEms\/Login.aspx<\/a><\/strong><strong>. <\/strong><\/p>\n\n\n\n<p><strong>Room and Services Information:<\/strong> See <a href=\"https:\/\/www.bates.edu\/housing\/main\/room-information\/\">https:\/\/www.bates.edu\/housing\/main\/room-information\/<\/a><\/p>\n\n\n\n<p><strong>Year-end information:<\/strong> Vacated rooms that are not left in broom clean condition will be assessed a $50 per person fee.&nbsp; \u201cBroom clean condition\u201d means that the occupant removes anything that was not originally in the room when they entered; free of all debris, personal effects, and at a minimum, swept clean after their belongings have been removed.&nbsp; Extra brooms and vacuums will be available in the dorms for your use.&nbsp; <strong>DO NOT leave items behind in your room.&nbsp; We clean when you vacate and any items left behind are disposed of or donated to charity.<\/strong><\/p>\n\n\n\n<p><strong>NO<\/strong><strong> Bates furniture may be removed from student rooms.&nbsp; Fees and damage charges will appl<\/strong>y.<\/p>\n\n\n\n<p><strong>NO<\/strong><strong> summer storage is available on campus, including bikes.&nbsp; A list of off-campus storage is available&nbsp; <\/strong><a href=\"https:\/\/www.bates.edu\/facility\/services-for-students\/student-storage-information\/\">here<\/a><\/p>\n\n\n\n<p><strong>&nbsp;<\/strong><strong>Questions? Check our website: <\/strong><a href=\"http:\/\/www.bates.edu\/facility\/\"><strong>http:\/\/www.bates.edu\/facility\/<\/strong><\/a><strong> or call us at 207-786-6449.<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Facility Services on line here, by e-mail at facility-work-request@groups.bates.edu, or by&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"open","template":"","meta":{"_hide_ai_chatbot":false,"_ai_chatbot_style":"","associated_faculty":[],"_Page_Specific_Css":"","_bates_restrict_mod":false,"_table_of_contents_display":false,"_table_of_contents_location":"","_table_of_contents_disableSticky":false,"_is_featured":false,"footnotes":"","_bates_seo_meta_description":"","_bates_seo_block_robots":false,"_bates_seo_sharing_image_id":0,"_bates_seo_sharing_image_twitter_id":0,"_bates_seo_share_title":"","_bates_seo_canonical_overwrite":"","_bates_seo_twitter_template":""},"class_list":["post-9","page","type-page","status-publish","hentry","with-sidebar"],"_links":{"self":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":57,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":4306,"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/pages\/9\/revisions\/4306"}],"wp:attachment":[{"href":"https:\/\/www.bates.edu\/facility\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}