{"id":432,"date":"2011-06-08T16:25:20","date_gmt":"2011-06-08T16:25:20","guid":{"rendered":"https:\/\/www.bates.edu\/financial-services\/contact-information\/"},"modified":"2026-01-15T15:50:58","modified_gmt":"2026-01-15T20:50:58","slug":"contact-information","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/financial-services\/contact-information\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p><strong>Welcome! We look forward to assisting you with your financial aid and student account needs.  Please feel free to be in touch with us by:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Visiting our office in Libbey Forum between 9 a.m. and 4 p.m., Monday through Friday.<\/strong><\/li>\n\n\n\n<li><strong>Phone, at 207-786-6096 during business hours, Monday through Friday<\/strong>.<\/li>\n\n\n\n<li><strong>Email, at <a href=\"mailto:sfs@bates.edu\">sfs@bates.edu<\/a> \u2013 we will reply to you as soon as possible.<\/strong><\/li>\n\n\n\n<li><strong>If you would like to schedule an appointment to speak or meet with a financial aid or student account advisor, please email or call \u2013 we are happy to provide assistance.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><a href=\"https:\/\/maps.google.com\/maps?q=44+Mountain+Avenue+lewiston+maine&amp;hl=en&amp;ll=44.10564,-70.201255&amp;spn=0.012157,0.025084&amp;safe=off&amp;hnear=44+Mountain+Ave,+Lewiston,+Maine+04240&amp;gl=us&amp;t=v&amp;z=16\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" class=\"alignright size-thumbnail wp-image-1853\" src=\"https:\/\/www.bates.edu\/financial-services\/files\/2011\/06\/Screen-Shot-2012-06-13-at-1.53.23-PM-150x150.png\" alt=\"\" srcset=\"https:\/\/www.bates.edu\/financial-services\/files\/2011\/06\/Screen-Shot-2012-06-13-at-1.53.23-PM-150x150.png 150w, https:\/\/www.bates.edu\/financial-services\/files\/2011\/06\/Screen-Shot-2012-06-13-at-1.53.23-PM-68x68.png 68w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/a>Office Location<\/strong><\/h5>\n\n\n\n<p>Our office is located in Libbey Forum, at the corner of Mountain Avenue and College Street.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Staff<\/strong> <strong>Directory<\/strong><\/h5>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"63575e99-0dd5-4676-9fa0-e17698e961a1\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"63575e99-0dd5-4676-9fa0-e17698e961a1\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Wendy Glass, Director of Student Financial Services<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"63575e99-0dd5-4676-9fa0-e17698e961a1\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:wglass@bates.edu\">wglass@bates.edu<\/a><\/li>\n\n\n\n<li>207-786-6096<\/li>\n\n\n\n<li>Libbey Forum, Room 105<\/li>\n\n\n\n<li>Financial aid counselor for students with last names N-Z and International Students<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Jaime Theriault, Senior Associate Director of Financial Aid<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:jtheriau@bates.edu\">jtheriau@bates.edu<\/a><\/li>\n\n\n\n<li>207-786-6096<\/li>\n\n\n\n<li>Libbey Forum, Room 108<\/li>\n\n\n\n<li>Financial aid counselor for students with last names A-F<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Audrey Thebarge, Associate Director of Financial Aid<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"10b48b36-49c2-4f4e-bb54-1e78e68b53bf\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:jtheriau@bates.edu\">athebarge@bates.edu<\/a><\/li>\n\n\n\n<li>207-786-8390<\/li>\n\n\n\n<li>Libbey Forum, Room 110A<\/li>\n\n\n\n<li>Financial aid counselor for students with last names G-M<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"96d33a86-4d15-4c95-bdd2-02ead2547f1a\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"96d33a86-4d15-4c95-bdd2-02ead2547f1a\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Nina Hicks, Financial Services Counselor<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"96d33a86-4d15-4c95-bdd2-02ead2547f1a\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:nhicks@bates.edu\">nhicks@bates.edu<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>207-786-5956<\/li>\n\n\n\n<li>Libbey Forum, Room 110<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"3f88583c-ddf0-4a99-8cc9-b05e9e8f187e\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"3f88583c-ddf0-4a99-8cc9-b05e9e8f187e\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Heidi Gagnon, Senior Associate Director of Student Accounts<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"3f88583c-ddf0-4a99-8cc9-b05e9e8f187e\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:hgagnon@bates.edu\">hgagnon@bates.edu<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>207-786-6060<\/li>\n\n\n\n<li>Libbey Forum, Room 104A<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Heidi Bisson, Associate Director of Student Accounts<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:hbisson@bates.edu\">hbisson@bates.edu<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>207-786-6172<\/li>\n\n\n\n<li>Libbey Forum, Room 104B<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bates-shortcodes-btn btn-wrap\" id=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\"><div class=\"btn-action\" role=\"button\" tabindex=\"0\" aria-controls=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\" aria-pressed=\"false\" aria-expanded=\"false\"><h3 class=\"btn-title\">Maddie Margraf, Student Accounts Receivable Coordinator<\/h3><div class=\"btn-arrow\"><\/div><\/div><div class=\"btn-content\" id=\"37fb10bc-e50d-4c18-a3c3-ab9b0aa5ca33\">\n<ul class=\"wp-block-list\">\n<li><a href=\"mailto:hbisson@bates.edu\">mmargraf@bates.edu<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>207-786-6168<\/li>\n\n\n\n<li>Libbey Forum, Room 104C<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<address>&nbsp;<\/address>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome! We look forward to assisting you with your financial aid and&hellip;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_hide_ai_chatbot":false,"_ai_chatbot_style":"","associated_faculty":[],"_Page_Specific_Css":"","_bates_restrict_mod":false,"_table_of_contents_display":false,"_table_of_contents_location":"","_table_of_contents_disableSticky":false,"_is_featured":false,"footnotes":"","_bates_seo_meta_description":"","_bates_seo_block_robots":false,"_bates_seo_sharing_image_id":0,"_bates_seo_sharing_image_twitter_id":0,"_bates_seo_share_title":"","_bates_seo_canonical_overwrite":"","_bates_seo_twitter_template":""},"class_list":["post-432","page","type-page","status-publish","hentry","with-sidebar"],"_links":{"self":[{"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/pages\/432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/comments?post=432"}],"version-history":[{"count":60,"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/pages\/432\/revisions"}],"predecessor-version":[{"id":4313,"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/pages\/432\/revisions\/4313"}],"wp:attachment":[{"href":"https:\/\/www.bates.edu\/financial-services\/wp-json\/wp\/v2\/media?parent=432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}