IT Help Desk Archives

Friday

January 20, 2017 4:56 pm

How do I transfer ownership or add an owner to a Bates G Suite Group?

To transfer ownership or to add an owner to a Bates G Suite Group:  Access your Bates G Suite Group:…

Friday

January 20, 2017 4:56 pm

How can I see a list of all the Bates Google Groups?

To access a list of Bates G Suite Groups: Log in to your Bates G Suite Email account (email.bates.edu) Click on…

Thursday

January 12, 2017 11:27 am

How do I know the name of a Major List?

Major list names are created by concatenating the following: The Department Abbreviation/Subject (CHEM, BIO, ANTH). Followed by @lists.bates.edu. Example: math@lists.bates.edu…

Thursday

January 12, 2017 11:26 am

How do I know the name of a Minor List?

Minor list names are created by concatenating the following: The Department Abbreviation/Subject (CHEM, BIO, ANTH). The Number "2". Followed by…

Thursday

January 12, 2017 11:26 am

How do I send an email message to a Major List?

Address the message to the listname (i.e. math@lists.bates.edu). The message will be sent to the faculty member(s) teaching in the…

Thursday

January 12, 2017 11:25 am

How do I send an email message to the Minor List?

Address the message to the listname (i.e. math2@lists.bates.edu). The message will be sent to the faculty member(s) teaching in the…

Thursday

January 5, 2017 3:37 pm

What are the hours of the Bates College Help Desk?  Which hours are staffed by Professional Staff?

The Bates College Help Desk is staffed during the following hours: Professional Staff – Supporting Faculty, Staff, and Students Professional…

Thursday

January 5, 2017 3:36 pm

I need to move my telephone to another location. What are the steps I should take?

When moving your telephone/extenstion, please email the IT Service Desk (helpdesk@bates.edu) with the following information: The full name and username…

Thursday

January 5, 2017 3:36 pm

I need to move my computer to another location. What are the steps I should take?

When moving your computer (and other connected equipment), please email the IT Service Desk (helpdesk@bates.edu) with the following information: The…

Thursday

January 5, 2017 3:35 pm

How do I connect to the Bates VPN (Virtual Private Network)?

Information and Library Services offers VPN (Virtual Private Network) software to Faculty and Staff who need to access network resources…