What is the process for setting up a Shared Inbox?
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With a shared Inbox, users can send and reply to messages using an email address that has been created for a purpose or department. Individuals can access the shared Inbox from within the Gmail web interface by clicking on the icon on the upper right corner that is used to access the Sign out option and to manage your My Account options.
To request a shared Inbox, please email email@example.com with a suggested email address. Once we receive your request, our Network Administration team will validate that the email address does not currently exist and meets a particular set of standards.
Also include the complete names and email address of those individuals who should have access to the shared Inbox.