IT Help Desk Archives

Thursday

January 5, 2017 3:34 pm

I am visiting the Bates campus, or I am a guest of the college. How do I to connect to Bates WiFi?

Bates College offers 3 Wireless (WiFi) networks options for individuals to choose from when on campus. Bates Open – Bates…

Thursday

January 5, 2017 3:34 pm

How do I connect to the Bates Wireless (WiFi) Network/Bates Secure SSID?

Bates College offers 3 Wireless (WiFi) networks options for individuals to choose from when on campus. Bates Secure – Bates…

Thursday

January 5, 2017 3:34 pm

How do I change my Bates Network Password?

To change your Bates Network Password, you must log in to Password Manager and log in with your current credentials….

Thursday

January 5, 2017 3:33 pm

How do I uninstall the Bradford Campus Manager (Bradford Persistent Agent) from my computer?

Removing the Bradford Persistent Agent from a Windows Computer On your computer, close all applications and click on the Start…

Thursday

January 5, 2017 3:33 pm

What are the names of the File Servers used at Bates for network file storage?

The following is a list of our network file servers available to you based on your role at the college…

Thursday

January 5, 2017 3:33 pm

What are the names of the Printer Servers used at Bates for network printing?

The following is a list of our network print servers available to you based on your role at the college…

Thursday

January 5, 2017 3:33 pm

How do I install an Academic Network Printer on my computer?

Windows 7: Click on the Windows Start Button. In the Start Menu, click in the Search programs and files. Type in the following: \\hudson and press the Return Key. A list…

Thursday

January 5, 2017 3:32 pm

How do I install an Administrative Network Printer on my computer?

Windows 7: Click on the Windows Start Button. In the Start Menu, click in the Search programs and files. Type…

Thursday

January 5, 2017 3:32 pm

How do I connect my personal devices to the Bates network?

Please visit the following web page for instructions: https://www.bates.edu/ils/2016/uncategorized/bates-secure/ Feedback? Did this FAQ solve your issue?*YesNoFeedback:Name (Optional): First Last Email…

Thursday

January 5, 2017 3:31 pm

How do I change my Security Question in the Garnet Gateway?

Access the Garnet Gateway login web page. https://www.bates.edu/garnet-gateway/ In the login box, enter your 9 digit Garnet Gateway User ID. Next, type in your PIN…