IT Help Desk Archives

Thursday

January 5, 2017 3:36 pm

I need to move my computer to another location. What are the steps I should take?

When moving your computer (and other connected equipment), please email the IT Service Desk (helpdesk@bates.edu) with the following information: The…

Thursday

January 5, 2017 3:35 pm

How do I connect to the Bates VPN (Virtual Private Network)?

Information and Library Services offers VPN (Virtual Private Network) software to Faculty and Staff who need to access network resources…

Thursday

January 5, 2017 3:34 pm

I am visiting the Bates campus, or I am a guest of the college. How do I to connect to Bates WiFi?

Bates College offers 3 Wireless (WiFi) networks options for individuals to choose from when on campus. Bates Open – Bates…

Thursday

January 5, 2017 3:34 pm

How do I connect to the Bates Wireless (WiFi) Network/Bates Secure SSID?

Bates College offers 3 Wireless (WiFi) networks options for individuals to choose from when on campus. Bates Secure – Bates…

Thursday

January 5, 2017 3:34 pm

How do I connect my Gaming Console, Apple TV, or Smart Device to Bates WiFi?

Bates College offers 3 Wireless (WiFi) networks options for individuals to choose from when on campus. Bates Secure – Bates…

Thursday

January 5, 2017 3:34 pm

How do I change my Bates Network Password?

To change your Bates Network Password, you must log in to Password Manager and log in with your current credentials….

Thursday

January 5, 2017 3:33 pm

How do I uninstall the Bradford Campus Manager (Bradford Persistent Agent) from my computer?

Removing the Bradford Persistent Agent from a Windows Computer On your computer, close all applications and click on the Start…

Thursday

January 5, 2017 3:33 pm

What are the names of the File Servers used at Bates for network file storage?

The following is a list of our network file servers available to you based on your role at the college…

Thursday

January 5, 2017 3:33 pm

What are the names of the Printer Servers used at Bates for network printing?

The following is a list of our network print servers available to you based on your role at the college…

Thursday

January 5, 2017 3:33 pm

How do I install an Academic Network Printer on my computer?

Windows 7: Click on the Windows Start Button. In the Start Menu, click in the Search programs and files. Type in the following: \\hudson and press the Return Key. A list…