IT Help Desk Archives

Thursday

January 5, 2017 3:29 pm

I forgot my Garnet Gateway User ID. How do I retrieve it?

If you forgot your Garnet Gateway User ID, you may have it sent to the email address we have on…

Thursday

January 5, 2017 3:29 pm

How do I transfer an event on my Bates Google Calendar to another individual?

To transfer the ownership of a specific event created from your Bates Google Calendar to another individual –  From a…

Thursday

January 5, 2017 3:28 pm

What is the process for setting up a Shared Inbox?

With a shared Inbox, users can send and reply to messages using an email address that has been created for…

Thursday

January 5, 2017 3:28 pm

I am a recently graduated Senior, how do I save my Bates email?

There are several utilities available to you to assist with migrating your Bates G Suite account data to a personal…

Thursday

January 5, 2017 3:28 pm

How do I migrate my email from my Bates Gmail account to a Personal Gmail account?

Please note that all messages will be transferred from your Bates account to your personal account. Every message (except for…

Thursday

January 5, 2017 3:27 pm

​How do I send a message to all students that I advise?

Address an email message to each of the following: UNGusername@lists.bates.edu Underclass Students MJRusername@lists.bates.edu Majors MINusername@lists.bates.edu Minors The username inserted is…

Thursday

January 5, 2017 3:27 pm

​What is the life cycle of a course list?

The creation is during random registration and add/drop. Lists continue to be updated as individuals register for a particular course….

Thursday

January 5, 2017 3:27 pm

​When do course lists become available for a particular semester/term?

Course lists are created as part of the registration and add/drop progress at the beginning of each new semester. As…

Thursday

January 5, 2017 3:26 pm

What error messages are commonly received with course list mailings?

Messages may be returned to the sender or “bounced back” if: Non-member submission Your messages to has not been delivered…

Thursday

January 5, 2017 3:26 pm

​How do I get added or removed from a course list?

Course lists are kept up-to-date hourly and is based on the course registration information for the specific course. If you are not…