G Suite – Importance Markers in Bates Gmail (IT Training Tip)

When logged into your Bates Gmail account, have you ever wondered what those little markers () to the left of each email message are? Some are yellow, while others are empty, and some have chevrons/arrows pointing to the right. These markers are known as Importance Markers.

When you receive an email message, it gets analyzed and attempts to predict what you might consider as important based on how you’ve treated email messages in the past and uses other variables. To make Importance Markers helpful, they also need to be trained. So if you receive an email message you consider as Important, and it wasn’t automatically marked as Important, you can click on the marker to indicate its importance. The opposite is also true if you receive an email message that is marked as Important, but it is not, click on the marker to indicate the message is not important. Over time as Gmail learns what you consider as Important and Unimportant and the automatic marking of messages becomes more accurate.

If you want to know what determined a message to be marked as Important, hover your mouse over the Importance Marker, and a message bubble will appear with the reason as to why your message was marked as Important or left unmarked. You may also notice that some of the markers have a single arrow while others have two arrows. A single arrow indicates that a message was sent to you and other individuals, while a double arrow indicates that a message was sent just to you.

If you don’t use Importance Markers and find that they are a distraction or too much work to train and maintain, they can be disabled.

Disabling Importance Markers:

  • Login to your Bates G Suite Account:
    • On your computer, open your Bates Gmail account from within a web browser and log in.

  • Settings:
    • In the top right, click on the Settings Gear
    • From the drop-down menu, click Settings
    • Click the Inbox tab
    • In the “Importance markers” section, select No markers
    • At the bottom of the page, click on the Save Changes button



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