IT Help Desk Archives

Friday

July 21, 2017 12:53 pm

Mac OS – Install Bates Licensed Software and Printers (IT Training Tip)

Are you looking for the latest version of the Microsoft Office Suite to install on your Mac computer? Need Adobe…

Friday

July 21, 2017 12:53 pm

G Suite – Change your Email Display Name (IT Training Tip)

Did you know that you can change the name displayed to recipients when they receive an email message from you?…

Friday

July 21, 2017 12:51 pm

Garnet Gateway – Updating your Security Question (IT Training Tip)

Do you know the answer to your Garnet Gateway Security Question? Knowing the answer to your Garnet Gateway Security Question can…

Friday

July 21, 2017 12:51 pm

G Suite – Restore a Deleted Calendar Event (IT Training Tip)

Have you ever accidently deleted a G Suite Calendar Event and wish you could undelete it? Now you can! To…

Friday

July 21, 2017 12:51 pm

G Suite – Google Chrome Browser Synchronization (IT Training Tip)

In the Google Chrome browser there is a great, sometimes little-known about feature that lets you synchronize your Google Chrome bookmarks,…

Friday

July 21, 2017 12:49 pm

Printing – Scan and Email as PDF or JPG/TIF (IT Training Tip)

With the Multi-Function Printers – MFPs (Xerox WorkCentre’s) located throughout campus, you can scan your paper documents and have them emailed to…

Friday

July 21, 2017 12:49 pm

IT Help Desk – System Status (IT Training Tip)

Do you ever experience problems with connecting to a network service such as Wireless, Banner/Garnet Gateway, Campus Printing, and wonder…

Friday

July 21, 2017 12:48 pm

G Suite – Finding and Subscribing to a Bates Google Group (IT Training Tip)

To Access Bates Google Groups: On your computer, open your Bates Gmail account from within a web browser and login On the top right, click on the application launcher box and click on the Groups icon…

Friday

July 21, 2017 12:47 pm

Classroom Technology – Wireless Presentation Connectivity (IT Training Tip)

Have you given a presentation or had a meeting and struggled with finding the right adapter to connect your computer…

Friday

July 21, 2017 12:46 pm

Banner – Understanding the Language (Form Names) (IT Training Tip)

If you are new to the Banner Administrative System or even a seasoned user, you may have noticed that Banner users have their…