IT Help Desk Archives


August 31, 2017 5:06 pm

How do I stop my iPhone from connecting to Bates Open SSID?

If you have previously connected your iPhone to the Bates Open SSID WiFi and you have also connected to the…


August 24, 2017 1:58 pm

G Suite – Using Keyboard Shortcuts in Bates Gmail

If you are an Ellucian Banner© user at Bates, you probably understand how using keyboard shortcuts can save you a significant amount of…


August 17, 2017 4:31 pm

G Suite – Managing Contacts

Have you ever looked at your Bates G Suite Contacts and wondered why you have so many contacts collected and how they got…


August 16, 2017 2:45 pm

How do I access Wolfram Alpha Pro? 

Wolfram|Alpha Pro is designed as an academic support tool, allowing individuals to gain step-by-step analysis on math/science problems, generate mathematical practice…


August 10, 2017 4:10 pm

G Suite – Change/Update your Profile Image

When logged into your Bates G Suite account (Gmail, Calendar, Drive, etc.), you may have noticed an initial or image located on the top-right corner of…


August 4, 2017 11:44 am

G Suite – Canned Responses in Bates Gmail

Do you find yourself composing the same email message over and over again, or even replying to particular messages with…