How do I clear my web browser’s cache?

Google Chrome (Windows/Mac)

  • Launch Google Chrome
  • At the top-right of the Google Chrome browser window, click on the More button (represented by three vertical dots)
  • From the More drop-down menu, click on More Tools 
  • From the submenu, click on Clear Browsing Data…
  • From the Clear browsing data window
    • Click on the Time range drop-down menu (located at the top of the window)
    • Select All time
    • Place a checkmark in the checkbox located next to Cached images and files
    • Place a checkmark in the checkbox located next to Browsing history
    • Place a checkmark in the checkbox located next to Cookies and other site data

  • Click on the Clear data button

Mozilla Firefox (Windows/Mac)

  • Launch Mozilla Firefox
  • At the top-right of the Mozilla Firefox browser window, click on the Open options gear
  • Click on the Privacy & Security option (located in the left margin)
    • Or scroll down to the Privacy & Security section
      • In the Cookies and Site Data section, click on the Clear Data…. button
      • Place a checkmark in the checkbox located next to Cookies and Site Data
      • Place a checkmark in the checkbox located next to Cached Web Content

  • Click on the Clear button
  • Click on the Clear now button

Microsoft Internet Explorer (Windows)

  • Launch Microsoft Internet Explorer
  • At the top-right of the Microsoft Internet Explorer browser window, click on the Settings gear
  • From the drop-down menu, click on Safety
  • From the submenu, click on Delete browsing history…
  • From the Delete Browsing History window, place a checkmark in the checkbox next to Temporary Internet files and website files
  • Click on the Delete button

Safari (Mac)

  • Launch Safari for the Mac
  • Click on History from the Safari menu
  • From the drop-down menu, click on Clear History…
  • From the Clear drop-down menu, click on all history
  • Click on the Clear History button

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