I am using my mobile device to authenticate with Duo Security, but I am in a location where I am not receiving a cellular signal or WiFi connection what should I do?

The Duo Mobile App is capable of generating a Passcode without the need for a cellular or WiFi connection.

Generating a Passcode using the Duo Mobile App –
Open your Duo Mobile App on your mobile device
– You will see an entry labeled – DUO-PROTECTED Bates College
– To the right of the Bates College entry, you will see an arrow pointing down. Tap on the arrow to reveal your one-time use passcode
– If the arrow is pointing up, tap on the refresh arrows to generate a new passcode



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