IT Help Desk Archives


July 29, 2020 10:18 am

(Security Update) Zoom Waiting Rooms and Passcodes

On September 27, 2020, Zoom will require all Zoom Web Conferences ("Zoom Meetings") to have either a Waiting Room or a Passcode enabled for enhanced meeting…


July 28, 2020 3:26 pm

How do I add closed captioning to a Zoom Meeting or Zoom Webinar?

In order for your Zoom Meeting or Zoom Webinar to be closed captioned, you must record your session to the…


July 15, 2020 1:00 pm

How do I obtain a copy of Microsoft Office that I can install on my personal computer?

Bates Faculty, Staff, and Students are eligible for a free download of the current version of Microsoft Office 365 for…


July 10, 2020 9:54 am

Is there a standard computer configuration that is recommended for students?

We do not have standard recommendations for computers for students. No academic program at Bates College requires students to have…