When in a Live Zoom Meeting, or when Recording a Zoom Meeting (Local or Cloud), my audio sound is distorted. Is there a way to correct or enhance the audio, so my voice is clear?

Yes, the Zoom Desktop Client has an option to suppress particular sounds that may be considered disruptive during a Zoom Meeting, such as background noise, keyboard typing, fans, and other noises that are picked up by a microphone. These sounds are filtered in order to create a better Zoom Meeting experience. By default, Zoom automatically enables background noise reduction. 

Due to the design of some classrooms, microphones hang from or are built into the ceiling. When the HVAC (heating and cooling systems) are blowing air into the classroom, the vents may blow air onto the microphones, creating a background sound that Zoom then tries to filter out, resulting in distorted or poor audio quality.

In order to correct this issue, we recommend changing your Zoom background noise suppression setting from Auto to Low.


Step-by-Step Instructions:

  • Launch the Zoom Desktop Client
  • Click on the Settings gear

  • In the left margin, click on Audio

  • In the right pane, locate the Microphone section
  • In this section, you will see the Suppress background noise option, click on the drop-down menu and select Low

  • There is no Save option, so you can safely close your Settings window.

 

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