Resources for Working Remotely

Updated: May 13, 2020

G Suite – Email, Calendar, Docs, Sheets, Slides, Drive

G Suite provides quick and easy distribution and real-time collaboration on documents and assignments. All Bates faculty, students, and staff have a Bates G Suite account. Access to these resources do not require the use of the Bates VPN service.

Bates FAQ’s Google Support/FAQ’s

Virtual Private Network (VPN) – Access On-Campus Resources Remotely

If you need to access network resources such as network file shares (China/Belfast/Denmark), you will need to use the colleges’ VPN service. You may also move files you anticipate accessing to your Bates Google Drive account. Documents and files saved in your Bates Google Drive account are accessible from just about anywhere and the VPN is not required.

Note: As as 5:00 pm on Tuesday, March 17, 2020, ILS will be reducing the time-out period on the VPN from 4 hours to 1 hour. If you are signed into the VPN and you have been idle for one hour, you will be automatically disconnected. 

Connecting to the Bates College Virtual Private Network (VPN) –

Microsoft Windows 10 – Connecting:

  • Click on the Start Menu
  • From your Start Menu, scroll down to the “P” section
  • Click on the Pulse Secure down-arrow to expand the Pulse Secure folder
  • Click on the Pulse Secure application to launch it
  • From the Pulse Secure Connection window, you will see an entry for myvpn.bates.edu
    • If you do not see the myvpn.bates.edu entry, please contact the IT Help Desk for additional assistance
  • Click on the Connect button next to myvpn.bates.edu
  • At the login prompt, enter your Bates Username and Password
  • Click on the Connect button
  • Minimize the Pulse Secure window

Microsoft Windows 10 – Disconnecting:

  • Maximize the Pulse Secure application from the Task Bar
  • Click on the Disconnect button next to myvpn.bates.edu
  • Click on the Close button

MacOS – Connecting:

  • Open the Application Folder or launch Mission Control
  • Locate the Pulse Secure application
  • Double click on the Pulse Secure application to launch it
  • From the Pulse Secure Connection window, you will see an entry for myvpn.bates.edu
    • If you do not see the myvpn.bates.edu entry, please contact the IT Help Desk for additional assistance
  • Click on the Connect button next to myvpn.bates.edu
  • At the login prompt, enter your Bates Username and Password
  • Click on the Connect button
  • Minimize the Pulse Secure window from the Dock

MacOS – Disconnecting:

  • Maximize the Pulse Secure application from the Task Bar
  • Click on the Disconnect button next to myvpn.bates.edu
  • Click on the Close button

Resources: