IT Help Desk Archives

Tuesday

July 6, 2021 3:40 pm

How do I unsubscribe/leave from a Google Group?

There are two methods for unsubscribing yourself from a Bates Google Group. The first method is by utilizing the Google…

Wednesday

June 9, 2021 10:03 am

How do I uninstall a Printer from my Mac? 

In order to delete or remove a printer from your Mac – Click on the Apple menu  From the drop-down menu, click on System Preferences  From the System Preferences…

Wednesday

June 9, 2021 10:02 am

How do I uninstall a Printer from my Mac? 

In order to delete or remove a printer from your Mac – Click on the Apple menu  From the drop-down…

Monday

April 5, 2021 12:13 pm

How do I install and print to the PaperCat Printers from my Windows Computer (Faculty/Staff Printing)? 

The Knowledge Base article you are attempting to view has been updated and moved to its new location at: https://bates.teamdynamix.com/TDClient/75/Portal/KB/ArticleDet?ID=111…

Monday

April 5, 2021 11:33 am

How do I install and print from my Mac Computer to the PaperCat Printers (Faculty/Staff Printing)?

The Knowledge Base article you are attempting to view has been updated and move to its new location at: https://bates.teamdynamix.com/TDClient/75/Portal/KB/ArticleDet?ID=114…

Tuesday

March 23, 2021 7:01 pm

Considering Trading In or Selling your Bates iPhone?

If you are considering trading in or selling your Bates issued iPhone after ownership is transferred to you, we ask…

Monday

February 15, 2021 9:46 am

How do I resubscribe to ConnectEd, Bates’ Emergency Contact System?

If you have unsubscribed from ConnectEd, Bates’ Emergency Contact System, you may resubscribe at any time by: Sending an SMS/Text…

Tuesday

February 9, 2021 7:29 pm

Saving Live Transcripts within Zoom

The Live Transcripts feature has been turned on in Zoom, so every meeting has the option that the host may…

Thursday

October 22, 2020 10:23 am

How do I forget the Bates Secure, Bates Open, or Eduroam WiFi Network on my Mac?

Disconnecting/Forgetting a WiFi Network: Click on the Apple from the Apple Menu From the drop-down menu, click on System Preferences……

Tuesday

September 29, 2020 1:41 pm

I changed my Bates Network Password and I can no longer print from my Windows computer.

If you have changed your Bates Network Password, and can no longer print from your Windows Computer, you will need…