IT Help Desk Archives


October 17, 2017 10:46 am

How do I change the posting permissions for a member of a G Suite Group?

In G Suite Groups, the Posting Permissions for individual members can be changed on per individual. In order to change…


October 13, 2017 3:22 pm

CAB* – Step Up to Stronger Passwords (IT Training Tip)

With October being National Cyber Security Awareness Month, this month’s weekly IT Training Tips will continue to focus on the Cyber Aware…


October 9, 2017 2:00 pm

How do I prepare for a computer replacement?

The following guide has been prepared to assist you in planning for the delivery of a new computer. Any of the…


October 9, 2017 1:51 pm

What are the standard software applications installed on my computer?

The following is a list of the standard software applications installed on your computer: Windows Computers: Microsoft Windows 7 Operating…


October 6, 2017 12:24 pm

CAB* – Information Security Is Our Shared Responsibility (IT Training Tip)

October is National Cyber Security Awareness Month, and as digital citizens, we must consistently protect ourselves, our devices, and our family and…


September 28, 2017 4:57 pm

Microsoft Office – Creating a Watermark in Word

When sharing a Microsoft Word Document with other individuals, you may have the need to notate that the document is a Draft, Confidential, or Not To…


September 14, 2017 3:15 pm

Google Chrome – Home Button & Bookmarks Bar (IT Training Tip)

In the Google Chrome Web Browser, there are a couple of features that are not initially available as part of the…


September 12, 2017 2:27 pm

How frequently are Mailman Course/Class lists updated?

The following is a list of refresh times for Mailman Course/Class lists that receive their updates from the Banner Administrative…


September 12, 2017 2:01 pm

On what computers can I find the TurningPoint Software installed?

The TurningPoint Software is installed on the Podium Computers located in the following classrooms: Carnegie Science Hall, RM 113 Carnegie…


September 6, 2017 3:30 pm

Can a Bates G Suite Group have more then one owner/manager?

Yes, a Bates G Suite Group can have multiple owners or managers. In order to make an individual(s) a Bates…