IT Help Desk Archives

Friday

May 4, 2018 11:41 am

Microsoft® Office – Page Background Color in Word (IT Training Tip)

If you spend a lot of time in Microsoft® Word, you may get tired or even bored with looking at…

Wednesday

May 2, 2018 4:51 pm

How do I uninstall Sophos Antivirus from my computer (Mac)?

Removing Sophos Antivirus from Mac OS X –  Access your Applications folder Double-Click on the Remove Sophos Endpoint* application Click…

Wednesday

May 2, 2018 4:32 pm

How do I uninstall Sophos Antivirus from my computer (Windows)?

Removing Sophos Antivirus from Microsoft Windows 7 – Click on the Start button  Click on Control Panel (right panel) Small/Large Icon…

Tuesday

May 1, 2018 4:28 pm

I am a graduating senior (Class of 2018), what do I need to know about my access to my Bates G Suite account, Files and Documents located on Bates Servers and my Bates Username and Password?

Your Bates Username and Password will Expire on Friday, June 1, 2018, and access to your Bates G Suite Account will be deleted one…

Thursday

April 26, 2018 12:22 pm

G Suite – Applying Question Logic to Forms (IT Training Tip)

In G Suite Forms there is a pretty powerful and simple to use feature that allows you to create branched forms or form…

Thursday

April 26, 2018 10:31 am

Certificate Authentication Error Message (Mac)

If you are receiving an Authenticate to Network "Bates Secure" error message when connecting your Mac to Bates WiFi, you…

Friday

April 20, 2018 12:07 pm

Telephone – Access Voicemail From the Web (IT Training Tip)

To access Bates VoiceMail Manager, with your web browser of choice, just browse to  https://voicemail.bates.edu and log in with your mailbox number (telephone extension) and security…

Thursday

April 12, 2018 2:09 pm

Microsoft® Office – Using Page Breaks in Word (IT Training Tip)

Many individuals just press the Enter/Return key to add blank lines to get the text to the top of a…

Thursday

April 5, 2018 2:56 pm

CAB – Stop That Phish (IT Training Tip)

This month’s Cyber Aware Bobcat (CAB) Tip is about a topic we just can’t stress enough – Phishing. This tip was originally published by the SANS Institute,…

Friday

March 30, 2018 11:43 am

G Suite – Transferring Calendar Events (IT Training Tip)

In G Suite Calendar, you may be responsible for the creation, coordination, and management of a calendar Event, that you may not be a participant or…