IT Help Desk Archives

Friday

July 21, 2017 12:49 pm

IT Help Desk – System Status (IT Training Tip)

Do you ever experience problems with connecting to a network service such as Wireless, Banner/Garnet Gateway, Campus Printing, and wonder…

Friday

July 21, 2017 12:48 pm

G Suite – Finding and Subscribing to a Bates Google Group (IT Training Tip)

To Access Bates Google Groups: On your computer, open your Bates Gmail account from within a web browser and login On the top right, click on the application launcher box and click on the Groups icon…

Friday

July 21, 2017 12:47 pm

Classroom Technology – Wireless Presentation Connectivity (IT Training Tip)

Have you given a presentation or had a meeting and struggled with finding the right adapter to connect your computer…

Friday

July 21, 2017 12:46 pm

Banner – Understanding the Language (Form Names) (IT Training Tip)

If you are new to the Banner Administrative System or even a seasoned user, you may have noticed that Banner users have their…

Friday

July 21, 2017 12:46 pm

CAB* – Protect Yourself From Scams! (IT Training Tip)

With so many scams happening on a daily basis, it’s sometimes hard to tell what is real and what might be an actual…

Friday

July 21, 2017 12:45 pm

Microsoft Office – Word Default Font (IT Training Tip)

When launching Microsoft Word, the default font is automatically set to Font: Calibri, Font Size: 11. If you would like to change the default font to…

Friday

July 21, 2017 12:45 pm

G Suite – G Suite? Google Apps? Which one is it?? (IT Training Tip)

You may see reference to G Suite and Google Apps and wonder which one is it? On September 29, 2016, Google changed its Google Apps…

Friday

July 21, 2017 12:44 pm

G Suite – Convert a PDF File to Text using G Suite Docs (IT Training Tip)

The IT Help Desk on occasion receives inquiries on how to convert a PDF File to Text so it can…

Friday

July 21, 2017 12:44 pm

iPhone/iPad – Troubleshooting a Misbehaving iDevice (IT Training Tip)

iPhones and iPads (iDevice) can be wonderful devices. They offer the perfect companion to a laptop or desktop computer. They…

Friday

July 21, 2017 12:43 pm

G Suite – Customize the Application Launcher (IT Training Tip)

When accessing your Bates Gmail account or Calendar from a web browser, you may have noticed a 3×3 grid on the top right corner of your Bates Gmail…