IT Help Desk Archives

Monday

March 23, 2020 1:30 pm

How to Zoom – Scheduling a Zoom Meeting (Web Browser)

To schedule a Zoom Meeting: Access your Zoom Account by going to https://bates.zoom.us/ On the Zoom Web Conferencing web page,…

Monday

March 23, 2020 1:15 pm

How to Zoom – Starting a Zoom Meeting (Web Browser)

To start a Zoom Meeting: Access your Zoom Account by going to https://bates.zoom.us/ On the Zoom Web Conferencing web page,…

Monday

March 23, 2020 1:00 pm

How to Zoom – Joining a Zoom Meeting by Telephone (Host)

Every Zoom Meeting is automatically set up to do Video/Web Conferencing as well as Phone Conferencing.  To use the Phone…

Monday

March 23, 2020 12:45 pm

How to Zoom – Joining a Zoom Meeting by Telephone (Participant)

Every Zoom Meeting is automatically set up to do Video/Web Conferencing as well as Phone Conferencing.  To use the Phone…

Monday

March 23, 2020 12:30 pm

How do I add a Test Link to a Zoom invitation?

This FAQ has been developed for use by the Bates College Community To add a Test link to a Zoom…

Monday

March 23, 2020 12:15 pm

Zoom – Video and Web Conferencing with Zoom (IT Training Tip)

Interested in hosting a video and web conference, but sometimes get frustrated with using Skype? Even to make things worse,…

Tuesday

March 17, 2020 3:31 pm

Connecting to the Bates College Virtual Private Network (VPN) – Windows

Microsoft Windows 10 – Connecting: Click on the Start Menu From your Start Menu, scroll down to the "P" section…

Tuesday

March 17, 2020 3:27 pm

Connecting to the Bates College Virtual Private Network (VPN) – MacOS

MacOS – Connecting: Open the Application Folder or launch Mission Control Locate the Pulse Secure application Double click on the…

Thursday

May 16, 2019 12:35 pm

My Duo Security passcode is not working (Incorrect Passcode), what should I do?

If you are using a Duo Key Fob or generating a Passcode from within the Duo Mobile App (Passcode Generator)…

Wednesday

April 3, 2019 10:02 am

What is Two-Factor (2FA) or Multi-Factor Authentication?

Two-Factor Authentication (2FA), also known as Multi-Factor Authentication provides an extra layer of security designed to ensure that you’re the…