IT Help Desk Archives

Thursday

January 5, 2017 3:30 pm

If I am out of the country and having problems with accessing the Garnet Gateway, is there an alternate login I can try?

Yes, if you are out of the country you can try to access the Garnet Gateway from https://www.bates.edu/ggaway. Feedback? Did…

Thursday

January 5, 2017 3:29 pm

I forgot my Garnet Gateway PIN. How do I reset it?

If you forgot your Garnet Gateway PIN, you have two options for resetting your PIN.​ Option 1: Access the Garnet Gateway login web page….

Thursday

January 5, 2017 3:29 pm

I forgot my Garnet Gateway User ID. How do I retrieve it?

If you forgot your Garnet Gateway User ID, you may have it sent to the email address we have on…

Thursday

January 5, 2017 3:29 pm

How do I transfer an event on my Bates Google Calendar to another individual?

To transfer the ownership of a specific event created from your Bates Google Calendar to another individual –  From a…

Thursday

January 5, 2017 3:28 pm

What is the process for setting up a Shared Inbox?

With a shared Inbox, users can send and reply to messages using an email address that has been created for…

Thursday

January 5, 2017 3:28 pm

I am a recently graduated Senior, how do I save my Bates email?

There are several utilities available to you to assist with migrating your Bates G Suite account data to a personal…

Thursday

January 5, 2017 3:28 pm

How do I migrate my email from my Bates Gmail account to a Personal Gmail account?

Please note that all messages will be transferred from your Bates account to your personal account. Every message (except for…

Thursday

January 5, 2017 3:27 pm

​How do I send a message to all students that I advise?

Address an email message to each of the following: UNGusername@lists.bates.edu Underclass Students MJRusername@lists.bates.edu Majors MINusername@lists.bates.edu Minors The username inserted is…