IT Help Desk Archives

Thursday

January 31, 2019 9:27 am

My computer is broken, does the IT Help Desk provide repair services?

Yes, the IT Help Desk has partnered with Action Computer Services to provide a convenient and hassle-free fee-based repair service….

Friday

December 14, 2018 2:10 pm

CAB* – Don’t Trust Links (IT Training Tip) 

When browsing the Internet or reading your email messages, always be cautious before clicking on links. With some links, you may…

Friday

December 7, 2018 2:13 pm

Microsoft Office – Click and Type (IT Training Tip)

In Microsoft® Word 2016 (Windows/Mac), there is a little-known-about feature called Click and Type or sometimes also known as Click Anywhere. With the Click and Type feature, you…

Wednesday

November 21, 2018 2:45 pm

G Suite – Events Automatically Added to Calendar (IT Training Tip)

Have you ever noticed that G Suite Calendar Events sometimes randomly appear on your G Suite Calendar that corresponds to an email…

Friday

November 2, 2018 12:32 pm

Telephone – Productivity Tips (IT Training Tip)

There are many features on your office telephone that you may not realize existed. Many of these features can make you…

Thursday

October 25, 2018 3:52 pm

iOS – Driving Mode (IT Training Tip)

According to the American Automobile Association (AAA), distracted driving tops drivers’ list of growing dangers on the road, according to…

Friday

October 19, 2018 3:25 pm

CAB – Using a Password Vault

As IT Professionals, we often hear about the number of web accounts and passwords an individual needs to remember, and…

Monday

October 15, 2018 10:01 am

What should I do if I am experiencing a slow Internet connection?

If you are experiencing a slow or problematic (drops/disconnects) Internet connection, we want to know about it! Bates has a…

Friday

October 5, 2018 1:27 pm

G Suite – Smart Compose (IT Training Tip)

In April 2018, Google released an updated and refreshed interface to one of its flagship products – Gmail. With this fresh new…

Tuesday

September 25, 2018 10:55 am

How do provide access (delegate) to my Bates Gmail account to another individual?

In Bates Gmail, you can provide up to 25 individuals from within the Bates Community access to your Bates Gmail…