IT Help Desk Archives

Friday

May 18, 2018 2:41 pm

G Suite – Managing Tabs in Google Chrome (IT Training Tip)

This week’s IT Training Tip focuses on web browser tabs (multiple windows open in the same browser instance) in Google Chrome. By performing…

Friday

May 11, 2018 12:30 pm

CAB – Compromised Your Password? Change it Immediately! (IT Training Tip)

This month’s Cyber Aware Bobcat (CAB) tip is about changing your password in the event of a compromise. This weeks tip will focus…

Wednesday

May 9, 2018 2:44 pm

How do I connect to the Verona computer to access Bates Document Management (BDM)?

Launch the Remote Desktop Connection application Click on the Start menu Click on All Programs Click on the Accessories group…

Friday

May 4, 2018 11:41 am

Microsoft® Office – Page Background Color in Word (IT Training Tip)

If you spend a lot of time in Microsoft® Word, you may get tired or even bored with looking at…

Wednesday

May 2, 2018 4:51 pm

How do I uninstall Sophos Antivirus from my computer (Mac)?

Removing Sophos Antivirus from Mac OS X –  Access your Applications folder Double-Click on the Remove Sophos Endpoint* application Click…

Wednesday

May 2, 2018 4:32 pm

How do I uninstall Sophos Antivirus from my computer (Windows)?

Removing Sophos Antivirus from Microsoft Windows 7 – Click on the Start button  Click on Control Panel (right panel) Small/Large Icon…

Tuesday

May 1, 2018 4:28 pm

I am a graduating senior (Class of 2018), what do I need to know about my access to my Bates G Suite account, Files and Documents located on Bates Servers and my Bates Username and Password?

Your Bates Username and Password will Expire on Friday, June 1, 2018, and access to your Bates G Suite Account will be deleted one…

Thursday

April 26, 2018 12:22 pm

G Suite – Applying Question Logic to Forms (IT Training Tip)

In G Suite Forms there is a pretty powerful and simple to use feature that allows you to create branched forms or form…

Thursday

April 26, 2018 10:31 am

Certificate Authentication Error Message (Mac)

If you are receiving an Authenticate to Network "Bates Secure" error message when connecting your Mac to Bates WiFi, you…

Friday

April 20, 2018 12:07 pm

Telephone – Access Voicemail From the Web (IT Training Tip)

To access Bates VoiceMail Manager, with your web browser of choice, just browse to  https://voicemail.bates.edu and log in with your mailbox number (telephone extension) and security…