Archives for "FAQ"
Friday
August 10, 2018 3:45 pm
I’ve changed my Bates Network Password, and I can no longer print from my Mac.
If you have changed your Bates Network Password, and can no longer print from your Mac Computer, you will need…
Thursday
July 26, 2018 12:08 pm
Is there a recommended web browser for accessing and using Banner 9?
Google Chrome is the recommended web browser for the best experience with Banner 9, but any modern web browser will…
Thursday
July 26, 2018 12:07 pm
Am I still required to use Microsoft Internet Explorer with Banner 9?
No, you can access and use Banner 9 with any modern web browser. Feedback? Did this FAQ solve your issue?*YesNoFeedback:Name…
Wednesday
July 25, 2018 2:55 pm
Why am I automatically getting signed out of Banner 9 without reaching the 2 hour inactivity timeout period?
With Banner 9 you have the ability to have multiple instances of Banner 9 open through the use of additional…
Wednesday
July 25, 2018 2:22 pm
What is the timeout period in Banner 9?
After 2 hours of inactivity in your Banner 9 session, you will automatically be signed out. Feedback? Did this FAQ…
Wednesday
July 25, 2018 2:15 pm
I am unable to access the FYIBDST page in Banner 9
The FYIBDST form was a Bates customized form in Banner 8 and is no longer available in Banner 9. In Banner…
Wednesday
July 25, 2018 1:53 pm
What do I do if I am attempting to access a Duo protected resource using the Send a Push option and I receive a timeout error message or do not receive a Login Request on my smartphone?
If you are experiencing problems with the Send a Push option or you do not receive a Login Request to…
Thursday
May 24, 2018 12:25 pm
Microsoft Office – Using the Status Bar (IT Training Tip)
When utilizing a Microsoft® Office Application (Microsoft® Word, Microsoft® Excel, and Microsoft® PowerPoint), you may have overlooked a very useful tool that can quickly…
Friday
May 18, 2018 2:41 pm
G Suite – Managing Tabs in Google Chrome (IT Training Tip)
This week’s IT Training Tip focuses on web browser tabs (multiple windows open in the same browser instance) in Google Chrome. By performing…
Friday
May 11, 2018 12:30 pm
CAB – Compromised Your Password? Change it Immediately! (IT Training Tip)
This month’s Cyber Aware Bobcat (CAB) tip is about changing your password in the event of a compromise. This weeks tip will focus…