IT Help Desk

As IT Professionals, we often hear about the number of web accounts and passwords an individual needs to remember, and…

If you are experiencing a slow or problematic (drops/disconnects) Internet connection, we want to know about it! Bates has a…

In April 2018, Google released an updated and refreshed interface to one of its flagship products – Gmail. With this fresh new…

In Bates Gmail, you can provide up to 25 individuals from within the Bates Community access to your Bates Gmail…

If a licensed software application is missing from a Lab Computer, you may use Microsoft System Center/Software Center to install…

This IT Tip of the Week is a collection of 3 Quick Tips that you can use with your Bates…

The following are the permissions/roles that can be assigned in G Suite Drive: Content Manager, this role is specific to Team…

In Microsoft® Office 2016 (Windows/Mac*) there is a help feature that provides an easy and quick way to get assistance from within any…

Google Chrome (Windows/Mac) Launch Google Chrome At the top-right of the Google Chrome browser window, click on the More button…

If you have changed your Bates Network Password, and can no longer print from your Mac Computer, you will need…