IT Help Desk

Disconnecting/Forgetting a WiFi Network: Click on the Apple from the Apple Menu From the drop-down menu, click on System Preferences……

If you have changed your Bates Network Password, and can no longer print from your Windows Computer, you will need…

Yes! Once you have updated your Bates Network Password, the KeyChain on your Mac must also be updated and synchronized…

Yes! When changing your Bates Network Password, your computer login password will also need to be updated. Login to your…

You will need to authenticate with Duo Two-Factor Authentication to login after you have changed your password.  You may be…

Your list’s membership is controlled by your Lyceum course.  Whoever’s enrolled in your Lyceum course will be added as a…

No, messages sent to a course list must be sent from your Bates email address. Feedback? Did this FAQ solve…

Only members of the course list can communicate with the list, and membership is controlled by that course’s enrollment in…

When replying to a message from a course list, everyone on the list will receive the reply. Feedback? Did this…

If a password is required to access your course list, please use your Bates username and password.   Feedback? Did…