iPhones & iPads


March 23, 2021 7:01 pm

Considering Trading In or Selling your Bates iPhone?

If you are considering trading in or selling your Bates issued iPhone after ownership is transferred to you, we ask…


August 26, 2020 7:47 pm

How do I print to the PaperCat Printers from my iOS Device (iPhone/iPad)?

Printing to a PaperCat Printer from your iOS Device (iPhone/iPad): Note: If you are connected to the Bates Open SSID WiFi, you will…


January 31, 2019 9:27 am

My computer is broken, does the IT Help Desk provide repair services?

Yes, the IT Help Desk has partnered with Action Computer Services to provide a convenient and hassle-free fee-based repair service….


October 25, 2018 3:52 pm

iOS – Driving Mode (IT Training Tip)

According to the American Automobile Association (AAA), distracted driving tops drivers’ list of growing dangers on the road, according to…


January 8, 2018 4:37 pm

How do I connect my iPhone/iPad to Bates WiFi?

You will want to connect your iOS Device to the Bates Secure WiFi and not Bates Open WiFi. The Bates…


January 8, 2018 3:39 pm

How do I setup a Bates issued iPad?

New iPad Setup – Power On your new iPad Tap on your preferred language (English) Tap on Your Country or…


September 6, 2017 2:16 pm

How do I disconnect my iOS Device (iPhone/Tablet) from Bates Secure so I can update my WiFi password?

If you have recently changed your Bates Network Password, you may need to force your iOS Device to reconnect to…


September 5, 2017 2:09 pm

How do I setup Bates Gmail on my iPhone/iPad?

Configuring your iOS Device to Connect to Bates Gmail: Tap on Settings From the Settings window, scroll down and tap…


August 31, 2017 5:06 pm

How do I stop my iPhone from connecting to Bates Open SSID?

If you have previously connected your iPhone to the Bates Open SSID WiFi and you have also connected to the…


July 21, 2017 12:44 pm

iPhone/iPad – Troubleshooting a Misbehaving iDevice (IT Training Tip)

iPhones and iPads (iDevice) can be wonderful devices. They offer the perfect companion to a laptop or desktop computer. They…