Archives for "Operational"


July 21, 2017 12:58 pm

G Suite – System Status (IT Training Tip)

Did you know that you check the system status of G Suite Services? Through the G Suite Status Dashboard, you can…


July 21, 2017 12:55 pm

OS (Win/Mac) – Keyboard Shortcuts (IT Training Tip)

Are you the type of person that prefers using the keyboard instead of the mouse? Or maybe you’re just not…


July 21, 2017 12:53 pm

Mac OS – Install Bates Licensed Software and Printers (IT Training Tip)

Are you looking for the latest version of the Microsoft Office Suite to install on your Mac computer? Need Adobe…


July 21, 2017 12:51 pm

Garnet Gateway – Updating your Security Question (IT Training Tip)

Do you know the answer to your Garnet Gateway Security Question? Knowing the answer to your Garnet Gateway Security Question can…


July 21, 2017 12:50 pm

Lynda – On-Demand Video Courses and Training (IT Training Tip)

Are you interested in learning all there is to know about a particular software application you use, or do you…


July 21, 2017 12:49 pm

IT Help Desk – System Status (IT Training Tip)

Do you ever experience problems with connecting to a network service such as Wireless, Banner/Garnet Gateway, Campus Printing, and wonder…


July 21, 2017 12:46 pm

Banner – Understanding the Language (Form Names) (IT Training Tip)

If you are new to the Banner Administrative System or even a seasoned user, you may have noticed that Banner users have their…


July 21, 2017 12:41 pm

Bates Web – Navigate to Common Pages on the Bates Website Quickly and Efficiently (IT Training Tip)

Do you have trouble with remembering the web address of some commonly accessed web pages on the Bates website, such as…


July 21, 2017 12:40 pm

IT Help Desk – An Easy Way to Find your Bates ATag Number (IT Training Tip)

When contacting the Bates College IT Help Desk, A Technology Support Specialist will often ask you for your “Bates ATag Number” to accurately identify your…


May 23, 2017 3:25 pm

When will my Bates Email/Network password expire?

Your Bates Email/Network password will expire 365 days from the date you last changed it. Feedback? Did this FAQ solve…