Archives for "Software"

Wednesday

July 15, 2020 1:00 pm

How do I obtain a copy of Microsoft Office that I can install on my personal computer?

Bates provides access to many software titles in support of teaching, learning, research, and the administration of the college. While our…

Monday

June 8, 2020 2:21 pm

What software is available to Faculty, Staff, and Students for Free or at an Educational Discount?

Bates provides access to well over a hundred different software applications in support of teaching, learning, research, and the administration of the…

Friday

April 24, 2020 2:27 pm

How do I enable Two-Step Verification for my Bates DocuSign Account?

Activating Two-Factor Authentication for your Bates DocuSign Account: Login to your Bates DocuSign Account Click on your Profile icon, located on…

Tuesday

March 17, 2020 3:31 pm

Connecting to the Bates College Virtual Private Network (VPN) – Windows

Microsoft Windows 10 – Connecting: Click on the Start Menu From your Start Menu, scroll down to the "P" section…

Tuesday

March 17, 2020 3:27 pm

Connecting to the Bates College Virtual Private Network (VPN) – MacOS

MacOS – Connecting: Open the Application Folder or launch Mission Control Locate the Pulse Secure application Double click on the…

Thursday

May 16, 2019 12:35 pm

My Duo Security passcode is not working (Incorrect Passcode), what should I do?

If you are using a Duo Key Fob or generating a Passcode from within the Duo Mobile App (Passcode Generator)…

Wednesday

April 3, 2019 10:02 am

What is Two-Factor (2FA) or Multi-Factor Authentication?

Two-Factor Authentication (2FA), also known as Multi-Factor Authentication provides an extra layer of security designed to ensure that you’re the…

Tuesday

April 2, 2019 2:39 pm

I am trying to authenticate with Duo Security using a key fob, but Duo Security is not accepting the letters and numbers I am typing in, what should I do?
 

Authenticating with Duo Security only accepts a six digit number. Please make sure you are holding the key fob with…

Tuesday

April 2, 2019 2:37 pm

I am using my mobile device to authenticate with Duo Security, but I am in a location where I am not receiving a cellular signal or WiFi connection what should I do?

The Duo Mobile App is capable of generating a Passcode without the need for a cellular or WiFi connection. Generating…

Tuesday

April 2, 2019 2:37 pm

I am using my mobile device to authenticate with Duo Security, but I am not receiving a Push notification from the Duo Mobile App, what should I do.

The Duo Mobile App is capable of receiving a Push notification, or you can have a Passcode generated from within…