Archives for "Software"


March 1, 2019 3:08 pm

Microsoft Office – PowerPoint & Aspect Ratio (IT Training Tip)

Why are there black bars on the left and right side of my Microsoft® PowerPoint slides? Why are my Microsoft® PowerPoint slides…


December 7, 2018 2:13 pm

Microsoft Office – Click and Type (IT Training Tip)

In Microsoft® Word 2016 (Windows/Mac), there is a little-known-about feature called Click and Type or sometimes also known as Click Anywhere. With the Click and Type feature, you…


October 19, 2018 3:25 pm

CAB – Using a Password Vault

As IT Professionals, we often hear about the number of web accounts and passwords an individual needs to remember, and…


September 24, 2018 3:47 pm

How do I install a software application or Windows update using Microsoft System Center/Software Center on a Lab Computer?

If a licensed software application is missing from a Lab Computer, you may use Microsoft System Center/Software Center to install…


September 17, 2018 9:32 am

Microsoft® Office – Tell Me Feature (IT Training Tip)

In Microsoft® Office 2016 (Windows/Mac*) there is a help feature that provides an easy and quick way to get assistance from within any…


September 13, 2018 4:02 pm

How do I clear my web browser’s cache?

Google Chrome (Windows/Mac) Launch Google Chrome At the top-right of the Google Chrome browser window, click on the More button…


July 26, 2018 12:08 pm

Is there a recommended web browser for accessing and using Banner 9?

Google Chrome is the recommended web browser for the best experience with Banner 9, but any modern web browser will…


July 26, 2018 12:07 pm

Am I still required to use Microsoft Internet Explorer with Banner 9?

No, you can access and use Banner 9 with any modern web browser. Feedback? Did this FAQ solve your issue?*YesNoFeedback:Name…


July 25, 2018 2:55 pm

Why am I automatically getting signed out of Banner 9 without reaching the 2 hour inactivity timeout period?

With Banner 9 you have the ability to have multiple instances of Banner 9 open through the use of additional…


July 25, 2018 2:22 pm

What is the timeout period in Banner 9?

After 2 hours of inactivity in your Banner 9 session, you will automatically be signed out. Feedback? Did this FAQ…