IT @ Bates: Just for You – Class of 2024
Welcome Class of 2024!
The Bates College IT Help Desk Team would like to take this opportunity to Welcome the Class of 2024! We have prepared this web page to provide you with some valuable information to get you started with IT @ Bates.
Please take an opportunity to visit the Bates College IT Help Desk website. This website contains all kinds of useful information about IT @ Bates. If you have any questions, please feel free to check out our FAQs, which answer many common questions the IT Help Desk receives.
Commonly Asked Questions
IT @ Bates: Just for You – Class of 2024!
Welcome to Campus!
- Getting Connected to Bates Wireless (Bates Secure)
- Registering your WiFi Device on Bates Wireless (Bates Open)
- Installing Paw-Print-Printers, Mac (Student Printing)
- Installing Paw-Print-Printers, Windows (Student Printing)
- Where are the Paw-Print Printers and Release Stations located on-campus?
- Microsoft Office 365/2016 (Windows/Mac) for FREE!
- Can’t Find your Answer? Visit our FAQs.
- Contact the Bates College IT Help Desk
Tips for Being a Cyber Aware Bobcat (CAB)!
Garnet Gateway
- Getting Started: Usernames, User IDs, Passwords, and PINs!
- What you Need to Know about Passwords at Bates
- Forgot your Garnet Gateway PIN?
- Forgot your Garnet Gateway User ID?
- Changing your Security Question and Answer in the Garnet Gateway
- Can’t Find your Answer? Visit our FAQs.
- Contact the Bates College IT Help Desk
Email/Network Credentials
- Getting Started: Usernames, User IDs, Passwords, and PINs!
- What you Need to Know about Passwords at Bates
- Forgot your Bates Email/Network Password?
- How to Change your Bates Email/Network Password
- When will my Bates Email/Network password expire?
- What are the strength rules for passwords?
- Can I use a previous password in Password Manager?
- How can I choose a strong password?
- What can I do to help me remember my new password?
- What happens if I forget my password or it gets compromised?
- How do I use my Password Change Token to access Password Manager in order to change my password?
- How long is the Password Change Token valid?
- What happens if I forget to change my password before it expires?
- Is Password Manager only available on-campus, or can it be accessed from any Internet connection?
- Why do we need this level of security? What are we trying to protect?
- Can’t Find your Answer? Visit our FAQs.
- Contact the Bates College IT Help Desk