{"id":110,"date":"2011-08-15T15:26:24","date_gmt":"2011-08-15T15:26:24","guid":{"rendered":"https:\/\/www.bates.edu\/ils\/?page_id=110"},"modified":"2024-10-01T11:30:51","modified_gmt":"2024-10-01T15:30:51","slug":"user-services","status":"publish","type":"page","link":"https:\/\/www.bates.edu\/ils\/staff\/offices\/user-services\/","title":{"rendered":"Academic and Client Services"},"content":{"rendered":"<h3>Mission<\/h3>\n<p>Academic and Client Services staff are responsible for supporting the variety of technology needs for all members of the Bates community.<\/p>\n<h3>Departments<\/h3>\n<h4>Curricular and Research Computing<\/h4>\n<p>Pettengill G11 \u2022 786-6386 \u2022 <a href=\"mailto:mhanraha@bates.edu\">mhanraha@bates.edu<\/a><\/p>\n<p>The Curricular and Research Computing Group provides the faculty and students at Bates with academic technology support that promotes the adoption of appropriate technologies across the spectrum of teaching, learning, and research. We offer a wide range of programs and services that help further the creative and innovative practices that characterize our faculty&#8217;s pedagogical and scholarly achievements.<\/p>\n<h4>Classroom and Event Support<\/h4>\n<p>G67 Pettengill \u2022 786-8222 \u2022 <a href=\"mailto:stiner@bates.edu\">stiner@bates.edu<\/a><\/p>\n<p>The Classroom Technologies Office supports all the audio and visual equipment in classrooms and presentation spaces on campus.<\/p>\n<h4>Digital Media Studios<\/h4>\n<p>Ground Floor, Pettigrew Hall \u2022 786-6394 \u2022 <a href=\"mailto:digitalmedia@bates.edu\">digitalmedia@bates.edu<\/a><\/p>\n<p>The Digital Media Studios supports all digital video and audio editing on campus and Video on Demand streaming for Bates College.\u00a0<a href=\"https:\/\/www.bates.edu\/digital-media\">more&#8230;<\/a><\/p>\n<h4>IT Service Desk<\/h4>\n<p>Ladd Library \u2022 786-8222 \u2022 <a href=\"mailto:helpdesk@bates.edu\">helpdesk@bates.edu<\/a><\/p>\n<p>Assistance with computing hardware, software &amp; network troubleshooting.<\/p>\n<h4>Language Resource Center (LRC)<\/h4>\n<p>Roger Williams 105 \u2022 786-6386 \u2022 <a href=\"mailto:sfuegen@bates.edu\">sfuegen@bates.edu<\/a><\/p>\n<p>The Bates College Language Resource Center is the campus home for multilingual computing and curricular development. It offers a wide range of support and services for non-English language acquisition, including technological guidance, the development of curricular materials, lab and classroom support, online streaming of audio and video, and a collection of virtual resources. The LRC supports faculty and students in the creation of innovative new projects that enhance language teaching and learning.<\/p>\n<h2>Staff<\/h2>\n<p>See the ILS <a href=\"https:\/\/www.bates.edu\/ils\/staff\/organization-chart#academic-client-services\">Staff Organization Chart<\/a>.<\/p>\n\n\n<h4 class=\"wp-block-heading\">VizLab<\/h4>\n\n\n\n<p>Coram Library \u2022\u00a0\u00a0<a href=\"mailto:vizlab@bates.edu\">vizlab@bates.edu<\/a><\/p>\n\n\n\n<p>The Bates Imaging and Computing Center supports the College\u2019s liberal arts and sciences mission by expanding the capabilities of Bates scholars, artists, researchers, and professionals as they investigate, visualize, create, and communicate knowledge. <a href=\"https:\/\/www.bates.edu\/curricular-research-computing\/facilities\/vizlab\/\" data-type=\"link\" data-id=\"https:\/\/www.bates.edu\/curricular-research-computing\/facilities\/vizlab\/\" target=\"_blank\" rel=\"noreferrer noopener\">more&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mission Academic and Client Services staff are responsible for supporting the variety&hellip;<\/p>\n","protected":false},"author":1559,"featured_media":0,"parent":56,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_hide_ai_chatbot":false,"_ai_chatbot_style":"","associated_faculty":[],"_Page_Specific_Css":"","_bates_restrict_mod":false,"_dimp_site_id":"","_dimp_override_contact":false,"_table_of_contents_display":false,"_table_of_contents_location":"","_table_of_contents_disableSticky":false,"_is_featured":false,"footnotes":"","_bates_seo_meta_description":"","_bates_seo_block_robots":false,"_bates_seo_sharing_image_id":0,"_bates_seo_sharing_image_twitter_id":0,"_bates_seo_share_title":"","_bates_seo_canonical_overwrite":"","_bates_seo_twitter_template":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/users\/1559"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/comments?post=110"}],"version-history":[{"count":14,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110\/revisions"}],"predecessor-version":[{"id":9456,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/110\/revisions\/9456"}],"up":[{"embeddable":true,"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/pages\/56"}],"wp:attachment":[{"href":"https:\/\/www.bates.edu\/ils\/wp-json\/wp\/v2\/media?parent=110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}